Customer Service High-End
Resume:
PAUL CABO
NewYork,NY *****
*****************@*****.***
PROFESSIONAL SUMMARY
Seventeen years of living/work experience related to China’s cultural and business practices
SKILLS
Computer literate, hardworking, empathetic, articulate communicator, fluent in spoken Mandarin WORK HISTORY
Retail Brand Ambassador at JFK International Airport, Queens, New York Managed Duty-Free shop selling high-end wine and spirits December 2022 - April 2023
Founder of AmberXchange Import/Export, LLC, Beijing, China Supplied raw amber material to China to make high-end jewelry for retail sale at jewelry exhibitions around China.
Generated annual sales of approximately ¥688,000 CNY ($100,000 USD). January 2013 - January 2019
Founder of X-Change English Training, LLC, Beijing, China Outsourced freelance teaching jobs to native English speakers. Provided outstanding customer service for about 45 students and trained about five English Instructors annually Approximate annual revenue of ¥490,000 CNY ($70,000 USD) November 2010 - June 2017
EDUCATION
Hunter College of The City University of New York, NY, Master’s (MA) in Chinese Translation
June 2027
Queens College of The City University of New York, Flushing, Bachelor’s (BA) in Mandarin Chinese & BA in East Asian Studies May 2025
Beijing Language & Culture University, Beijing, China Chinese Language & Culture
September 2019
Peking University Beijing, China
HSK4 & Comprehensive Chinese Language Certificates July 2018
Global TESOL College, Vancouver, Canada
Global TESOL Teaching Certificates
May 2005
Swedish Institute of Health
Sciences New York, NY 10013
Associates Degree in Occupational Therapy
August 2004
New York Paralegal School, New York, NY
Paralegal Certificate
September 2003
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