Software Engineering Public Relations

+1-713-***-**** New York, NY

Simone Ware

EDUCATION ***********@*******.*** Linkedin.Simone.Ware https://github.com/Simonefleek Bachelor of Computer Science in Software Engineering Awarded: May 2024 New York Institute of Technology, New York

GPA 3.31/4.0

University of Houston Business and Administration Awarded: May 2020 GPA 3.61/4.0

Objective:

Customer-focused professional with 6+ years of experience in and client relations. Seeking to deliver exceptional service and support in a dynamic, customer-driven environment. CORE QUALIFICATIONS

Client Relationship Management Appointment Scheduling Multi-line Phone System Management Public Relations & Media Outreach Office Administration Strategic Marketing PROFESSIONAL EXPERIENCE

Richemont/ Saks: Piaget New York, NY March 2023 - Current Head of Communication & Marketing

• Developed and executed the regional marketing and communication strategy for Piaget Maison, driving turnover across all product categories while ensuring alignment with global directives.

• Collaborated with the Brand President to define and adapt local strategies, ensuring consistency with international guidelines while addressing regional market needs.

• Managed and developed high-performing Marketing and Communication teams, overseeing recruitment, talent development, and performance management.

• Accountable for local product strategy, including pricing, sales forecasts, and business performance, ensuring achievement of turnover and financial goals.

• Led media, PR, and event strategies, building key relationships with media agencies, journalists, and influencers to enhance the Maison’s visibility and reputation.

Rolex Boutique Bucherer

Client Advisor New York, NY July 2021 – March 2023

• Greet clients warmly, listen attentively, and ask discovery questions to understand their needs.

• Educate clients on products to build trust and long-term relationships.

• Implement brand strategies and maintain visual merchandising standards.

• Process sales transactions efficiently and accurately, partnering with Operations when needed. Macy Herald Square Flagship:

Associate Buyer New York, NY June 2018 – March 2020

• Make all purchasing decisions independently of Buying Director that satisfies the customer demand to achieves sales, turn and margin plan.

• Set the vision and determine call to action for assortment-building opportunities in partnership with Planning, Pricing and Cross Functional partners

• implement the strategy for category, curation, and merchandising, focusing on recruiting strategic sellers to enhance the customer experience.

Houston Methodist Hospital:

Patient Access Supervisor Houston, Texas May 2017 – May 2018

• Directed all aspects of department operations including selection, onboarding, scheduling, supervision, evaluation, and retention of staff; successfully met or exceeded department turnover threshold goals.

• Mentored and developed staff, promoting leadership growth and succession by empowering direct reports to take on management responsibilities and departmental functions.

• Conducted regular team meetings and employee rounding to ensure consistent communication of policies, performance expectations, and departmental goals; implemented recognition and corrective action strategies to foster an engaged workforce.

TECHNICAL INTERNSHIP

IBM: Cloud Solutions Developer / Full Stack Developer Accelerate Intern New York, NY June 2024 - January 2025

• Engineered both the front-end using React and the backend with Node.js, ensuring a robust, user-friendly website experience.

• The NPM Ecosystem Expertise: Utilized npm for dependency management and seamless integration of third-party libraries, streamlining development workflows.

• Enhanced Deployment & CI/CD: Collaborated with cross-functional teams to automate deployments and refine CI/CD pipelines, achieving a 30% boost in performance and a 25% reduction in deployment times.

• Integrated Front-End & Back-End Solutions: Worked closely with designers and developers to synchronize UI components with server-side logic, optimizing overall website functionality. LEADERSHIP/VOLUNTEER EXPERIENCE

Girls Who Code: Program Facilitator - NYIT New York, NY November 2020 – 2024 An after-school program that aims to teach elementary school girls the basics of programming.

• Create lesson plans for each lesson.

• Lead discussions about coding and innovative technology.

• Answer any questions the students might have.

MACY Thanksgiving Day Parade Volunteer New York, NY November 2018 – 2020 Child Safety & Parade Operations Support

• Provided reassurance and guidance to children and families, creating a calm and organized atmosphere during the event.

• Monitored parade route activity and surrounding areas to uphold a secure environment and swiftly address any safety concerns.

• Collaborated with staff and security teams to enforce parade policies and ensure smooth operations in accordance with established protocols.

• Conducted area checks to identify and report potential hazards or disruptions in parade flow. Certifications/Awards

MS Office Suite: (Word, Teams, Excel, PowerPoint, and Outlook), Team Coach, Slack

• Human Resource Management, Talent management,

• Google Suits, Okta

LANGUAGE English,French,Spanish

Contact this candidate