Customer Service Data Entry

Giovani Louis Jean

** *** ******, *******, ** ***70

Phone: 774-***-****

**********@*****.***

SKILLS

●knowledge of HTML

●Proficient in Microsoft office

●Proficient of Network, telecommunication

●meets deadlines

●multi-tasks

●Translation

EXPERIENCE

●Data entry Datafox

●QA tech support Support PC

●CTC BPO, Cebu,philippines — Customer support and customer service (Janvier 2011 to December 2018)

●CTC BPO

Dominican Republic

Team Leader

(January 2019 until now)

● Espaillat--French teacher--December 2010 to January 2011

●Nunez y Nunez SA--Industrial Mechanic---Mars 2007to December 2009

●Translation : English – Haitian Creole, English- French, English- Spanish ( 2010 until now )

EDUCATION

HAITI-TEC

TELECOMMUNICATION

OCTOBER 2002 TO SEPTEMBER 2005

PORT-AU-PRINCE, HAITI

Universidad tecnológica de Santiago (UTESA)

BIOTECHNOLOGY

JANUARY 2013- PRESENT

SANTIAGO, DOMINICAN REPUBLIC

LANGUAGES:

Haitian CREOLE Native

FRENCH Fluent

SPANISH Fluent

ENGLISH Fluent

AWARDS

T2 Certification for customer service and technical support

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