Data Entry Customer Service
Resume:
JaTonya Evans
Winchester, KY *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Data Entry Specialist/Customer Service
Pearl Interactive Network-Winchester, KY
September 2024 to December 2024
Back to back issues with pay is why I'm no longer working here. Uber/Lyft Driver
Uber-Phoenix, AZ
March 2021 to September 2024
Customer Service Agent
Sykes Work From Home for Walmart
November 2018 to February 2021
Returns/exchanges, accounts receivable, customer complaint resolution Customer Service Resolutions
Ajilon Staffing for Homesite Insurance
June 2018 to August 2018
Accounts payable/receivable, data entry, customer complaint resolutions, recalculations of insurance eligibility
Social Media Content Analyst
Cognizant
November 2017 to May 2018
Reading, watching and researching graphic online content, then deciding whether it should stay up or come down per clients policies.
Accounts Payable Specialist/Data Analyst
Insight Global for Uber/Xchange Leasing
May 2017 to October 2017
Research, log, dispute and pay citations, tolls and parking violations Paralegal/Legal Assistant
Lexington Law Firm
December 2015 to October 2016
DCSR (inbound/outbound), AP/AR, data entry/analyst, credit repair education ACCOMPLISHMENTS
• Winner of the Attorney’s Award for 3 straight months of perfect QA and Compliance Education
Some college
Kentucky State University
September 1993 to March 1995
High school diploma or GED
Skills
• Auditing
• Accounting
• Outlook
Excel (spreadsheets)
Internet Explorer
QA/QC
Compliance
Content Analyst
Data Entry
Zendesk
55 WPM
Scanner operator
Accounts Payable and Receivable
CSR (Inbound/Outbound)
Credit Repair Law
Home Insurance
Medical billing and coding
Ticket auditing
Tolls and Citation Payments
Word Processing
• Zendesk
• Customer service
• Google Suite
• Accounts payable
• Windows
• Medical billing
• Payroll
• Microsoft Access
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