Matthew Rogers
*** ***** ***** **. ******** Oaks, CA 91361
805-***-**** ****************@*****.***
OBJECTIVE
EDUCATION
EXPERIENCE
Obtain a career level position.
BA, Anthropology & minor in History, University of California Davis, September 2012
United States Postal Service, Oxnard, CA October 2024 - February 2025 City Carrier Assistant
SKILLS
ACTIVITIES &
AWARDS
-Deliver mail, including letters and parcels in a timely manner
-Trained in driving Dodge Promaster and Mercedes-Benz Metris vans
Genex Services, Westlake Village, CA. December 2016 – September 2024 Utilization Review Lead Trainer (remote position) 05/2022-09/2024
-Train over 25 people on company processes and systems
-Lead training meetings and create training documents on Google and SharePoint Document Management Supervisor (remote position),
Genex Services, 08/2021-09/2024
-Supervise a team of 10-15 people and assist in processing documents and answering questions
-Produce and lead monthly team meetings
-Respond to client and provider inquiries
Document Management Specialist (remote position), Genex Services, 03/2019-08/2021
-Receive documents from clients and providers and distribute to appropriate teams following specific client and state of jurisdiction rules
Utilization Review Team Lead, Genex Services, 03/2018-03/2019
-Supervise a team of 8-10 people and assist in entering reviews and answering questions
-Produce and lead monthly team meetings
-Respond to client and provider inquiries
Utilization Review Specialist, Genex Services, 12/2016-03/2018
-Receive referrals from clients and providers and enter reviews into local system following specific client and state of jurisdiction rules
-Process required forms for states and clients and mail to appropriate parties
-Ability to keep and maintain accurate medical records in compliance with HIPAA and Department of Insurance.
-Multiple years experience working on cases in all 50 states.
-Proficient in Microsoft Office Suite, Access, Excel, Outlook, PowerPoint, and Word.
-Multiple years experience using accounting 10-key
-2022 MVP Genex Services Quarter 3 & 4
-11 Team awards between 02/2021 and 09/2022, including Service Award 12/2021
-2009 Soldiers’ Wings Award Recipient through Soldiers’ Angels and The Ronald Reagan Presidential Library for organizing a Christmas Toy Drive
-Volunteer Ronald Reagan Library September 11th Freedom Walk 2008-2012
-Laboratory Research Intern Smith River Valley Project; Center for Archaeological Research, Davis, CA (01/2012-6/2012)
-Primatology Intern, Chimpanzee Behavioral Observation Team, The Oakland Zoo & The McCowan Animal Behavior Laboratory, Davis, CA (01/2012-6/2012)