Sales Associate Customer Service

OBJECTIVE

Dedicated and customer-focused Cashier/Sales Associate with proven

experience in handling customer service, sales transactions, and store operations. Seeking to contribute excellent communication, attention to detail, and multitasking skills in a retail or supermarket environment. EDUCATION

Halesi Little Angles Education Foundation,Damak,Nepal 2020 AD

Secondary Education Examination Grade 10

(GPA) 2.95

Himalaya Secondary School,Damak,Nepal

2022 AD

School Leaving Certificate Examination Grade 12

(GPA) 2.75

EXPERIENCE

Garden Mart Department Store,Damak Chowk, Nepal

April 2022 - December 2024

Cashier/Sales Associate

️Welcomed customers warmly and provided assistance in locating items and making purchase decisions.

️Operated scanners, cash registers, scales, and handled electronic transactions efficiently.

️Ensured accurate pricing and quantity during billing, and issued receipts for every transaction.

️Processed refunds and exchanges in a professional manner, resolving customer complaints promptly.

️Maintained daily cash balance and prepared transaction reports for debit and credit sales.

️Packaged items securely, ensuring safe transport for all purchases.

️Followed strict policies for processing coupons, gift cards, and restricted purchases.

️Kept the workspace clean, organized, and compliant with hygiene standards.

DECLARATION

I hereby certify that the above information are true and correct to according to the best of my knowledge and belief.I appreciate your kind attention to this and look forward to hearing from you soon.

Roshani Darjee

ROSHANI DARJEE

CONTACT

Jhapa, Nepal

(+971) 050*******

************@*****.***

PERSONAL DETAILS

Date of Birth : 27 Jul 2004

Marital Status : Single

Nationality : Nepalese

Passport : PA0518415

passport date of issue : 07 Jul 2022

passport date of Expiry : 06 Jul 2032

Visa Status : Visit Visa

SKILLS

️Excellent customer service and

communication skills.

️Proficient with POS systems and

electronic payment methods.

️Basic math and cash-handling skills.

️Conflict resolution and problem-

solving.

️Attention to detail and accuracy.

️Teamwork and reliability.

LANGUAGES

️English ️Hindi ️Nepali

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