Customer Service Independent Contractor
Resume:
Jamier Barksdale
Cleveland, OH *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Certified Independent Provider
Ohio Department of Developmental Disabilities-Cleveland, OH October 2024 to Present
• Maintained a clean and well-maintained vehicle to ensure passenger safety and comfort
• provides services directly to individuals with developmental disabilities, often in the community
• Ensure client safety while transporting individuals to their desired destination or community outings as planned
Independent Contractor
Instacart & Doordash-Cleveland, OH
October 2022 to Present
• Delivered goods and packages to various locations within specified timeframes
• Demonstrated excellent knowledge of local roads, routes, and traffic patterns
• Ensured the safety and security of all transported items throughout the delivery process
• Communicated effectively with clients to confirm delivery details and address any concerns or issues
• Resolved customer complaints promptly and professionally, ensuring high levels of satisfaction
• Maintained accurate records of mileage, fuel consumption, and expenses for reimbursement purposes
• Provided exceptional customer service by being courteous, friendly, and helpful during interactions
• Demonstrated strong problem-solving skills in resolving unexpected challenges during deliveries
• Managed a high volume of deliveries, averaging XX deliveries per day Bartender
FirstEnergy Stadium-Cleveland, OH
December 2019 to Present
Premium Bartender- Serving alcoholic beverages to customers Set up & break down before and after shift
Liquor Count, Serving Mixed Drinks
Server
Longhorn Steakhouse-Cleveland, OH
February 2024 to December 2024
• Greeting guest in a timely manner
• Upselling desserts, alcoholic beverages add-ons
• Cash and credit transactions
• Serving alcoholic beverages and taking food orders Server
The Cheesecake Factory-Lyndhurst, OH
February 2023 to August 2023
Server tables in a professional and timely manner. Listen and take food orders promptly.
Run food & drink orders and help a coworker in need. Handle cash and credit card transactions.
Server
BJ'S Restaurant & Brewhouse-Orange, OH
March 2021 to January 2023
• Cocktail 1 Server
• Greeting Guest in a professional timely manner
• Serving alcoholic beverages and taking food orders
• Credit Card & Cash Transactions
Sterile Processing Technician
Cleveland Clinic-Cleveland, OH
February 2017 to August 2020
• Performs Decontamination for used instruments, cleaning, ultrasonic, washing, handwashing
• Assembling Priority Trays and other trays for each service for proper sterilization
• Picking cases for surgeries for the following day
• Scanning trays to assigned shelves from Hivac
• Prepare missing disposable items and sterile trays for scheduled and add on cases, assemble needed trays for needs list Customer Service Agent
Hallmark Aviation/Frontier Airlines-Cleveland, OH
August 2019 to May 2020
Professionally interacting with high profile passengers while checking in and giving flight information and assistance for a secure travel
• Partner with authorities, crew members, and airline personnel to secure a safe travel experience
• Problem Solving
• Boarding airplanes for confirmed passengers with boarding passes for travel
• Reserving tickets, baggage processing, reservations and ticketing, air-bridge operation
• Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors etc., Dental Hygiene Assistant
Dental Works-Cleveland, OH
March 2014 to December 2014
Sterilizing Instruments
• Tray-Set Up, Chairside Assisting Dentist, X-Rays (Digital, Panoramic)
• Charting, Perio Charting, Presenting Financial Arrangements
• Handling patient information in accordance with the Privacy Act.
• Processing and/or scheduling all patient appointments
• Ensuring that all work assignments are in compliance with patient care rules and regulations.
• Scanning or photocopying all insurance cards for accurate data for billing purposes. Education
Certified in Dental Assisting
Cleveland Institute of Dental-Medical Assistants-Cleveland-Cleveland, OH April 2014 to September 2014
Skills
• Restaurant experience
• Infection Control Training
• Upselling
• Customer service
• Bartending
• Medical Imaging
• Food service
• Laboratory Experience
• Dentrix
• Cash register
• Food handling
• Dental Assisting
• Serving
• POS
• Chairside Assisting
• Cash handling
• Office Management
• Communication skills
• Computer skills
Certifications and Licenses
Residential Care/Assisted Living Administrator
October 2023 to Present
Certified to be Licensed Adult Residential Facility (RCF)
• 24 Hour Home Care for Adults
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