Security Officer Customer Service

CHRISTOPHER ***** Magnolia Drive, Hazel Crest, Illinois 60429 TAYLOR 773-***-****

**************@*****.***

PROFESSIONAL SUMMARY

Dedicated and experienced professional with a strong background in administration, security, customer relations, and crew leadership. Proven ability to manage teams, solve problems under pressure, and serve communities with compassion and integrity.

Prairie State College, Chicago Heights, IL

General Educational Development Diploma

May 2012

EDUCATION

CORE COMPETENCIES

Crew Supervision & Dispatch

Administrative & Executive Support

Customer Service & Conflict Resolution

Security & Safety Oversight

Logistics & Airport Operations

Event & Travel Coordination

RELEVANT EXPERIENCE

Fleet Service Clerk Crew Chief

Enoyair October 2018 – May 2025

Led and dispatched crews of 30+ for aircraft deicing and ground operations Supervised loading and unloading of aircraft, ensuring timely and secure baggage handling Managed aircraft pushbacks and maintained clear communication with ground control Director Assistant

Evans Funeral Home June 2013 – Present

Provided administrative support to executive staff and funeral directors Managed daily schedules, client services, and service coordination Security Disciplinarian

Piccolo Elementary Specialty School June 2012 – August 2016 Maintained a safe school environment and enforced behavior protocols Security Officer

Lee & Associates February 2010 – July 2015

Provided security coverage for commercial properties and events Monitored surveillance systems and managed crowd control ADDITIONAL EXPERIENCE

School Security Officer – Diamond

Armed Patrolman – Gideon

Armed Officer – Titan

Reservations Agent – Airport Express

Store Manager – Brook Brothers

Assistant Manager – T.G.I. Fridays

Membership Clerk – Boys & Girls Club of Chicago

*Details available upon request*

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