Virtual Assistant Client Service

MARY MASON

New York, NY 785-***-**** *****************@*****.***

LinkedIn: www.linkedin.com/in/marymercedesmason/

Portfolio: https://marymercedesmason.cargo.site/

EDUCATION

Bachelor of Business Administration in Marketing, Minor in Visual Studies

LIM College, New York, NY — Expected May 2027

TECHNICAL SKILLS

Social media: Instagram, TikTok, Pinterest, Facebook Marketplace

Design & Creative Tools: Adobe Suite (Adobe Photoshop, Adobe InDesign, Adobe Illustrator), Canva, Procreate

Web & E-Commerce: Shopify, Etsy, Faire, Brandboom, Klaviyo

Productivity & Office Software: Microsoft Office Suite (Excel, Outlook, Word, PowerPoint), Google Workspace (Docs, Sheets, Slides), Notion, Slack

LANGUAGES

Native fluency in Russian and English. Intermediate proficiency in French (spoken and written).

EXPERIENCE

Visual Merchandising and Showroom Sales Intern

Stivali New York, New York, NY — January 2025 – Present

Managed day-to-day showroom operations, including order oversight, customer assistance, shipment unpacking/reports, and wholesale outreach.

Designed and executed all email marketing graphics and created a Klaviyo flow system with custom collateral aligned to the brand’s tone and aesthetic.

Proposed and executed the showroom’s spring décor concept, while maintaining visual displays and handled overseeing in-store merchandising to support a cohesive customer experience.

Assisted with e-commerce tasks such as stock, listings, product photography, and content uploads across platforms.

PR/Marketing Intern

Romeo Hunt, New York, NY — November 2024 – December 2024

Managed and updated product listings on Shopify, including edits to descriptions and visuals.

Created and organized promotional materials such as mailers and edited campaign photos.

Assisted with administrative tasks, including drafting documents and maintaining schedules and files.

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