Support Worker Personal

MASOUMEH MESHKINI

Richmond Hill, Ontario

437-***-**** ************@*****.***

7

PROFESSIONAL SUMMARY

Compassionate and tech-savvy Personal Support Worker (PSW) with hands-on experience delivering quality care in home and community settings. Certified in patient safety,dementia care, and medication support, with a growing interest in Al-assisted care and digital health tools to improve client outcomes. Known forcultural sensitivity, emotional intelligence, and a strong work ethic. 7

CORE COMPETENCIES

·Personal Care Support: Bathing,grooming, toileting, hygiene, transfers, and ambulation

·Cognitive & Dementia Support: Alzheimer's care, mental stimulation, memory activities

·Technology Integration:Familiar with electronic health records (EHR) and Al-powered scheduling tools

·Medication & Nutrition: Administration reminders, dietary monitoring, meal assistance

·Crisis Management: De-escalation techniques,suicide prevention training

·Soft Skills: Empathy, communication, trust-building, adaptability, time management 7

PROFESSIONAL EXPERIENCE

Home Support Worker (PSW)

Private Residence-Richmond Hill, Ontario

October 2024-Present

·Delivered person-centered care to elderly clients, promoting dignity and independence

·Assisted with ADLs (Activities of Daily Living), including mobility, feeding,and hygiene

·Utilized care planning apps to track progress and support communication with families

·Applied verbal de-escalation skills to support clients with cognitive challenges Volunteer Care Assistant

Community Care Centre-Richmond Hill,Ontario

2024(Flexible dates)

·Supported group and one-on-one activities for seniors with mild to moderate dementia

·Facilitated recreational sessions to boost emotional well-being and reduce isolation

·Shadowed licensed PSWs to deepen knowledge of patient monitoring and mobility aids 7

EDUCATION & CERTIFICATIONS

·Personal Support Worker Certificate-Canix College-2024

·Bachelor's Degree in Computer Software-Azad University-2024

·Diplomas & Special Training-Alison College

-Dementia & Alzheimer's Care Nursing & Patient Support Suicide Prevention

-Childcare & Nutrition Medication Administration Food Safety & Hygiene

-Crisis Intervention & Verbal De-escalation Workplace Health & Safety (OHSAS 18001) 7

LANGUAGES & INTERESTS

·Languages:English, Persian, Italian, Turkish (conversational)

·Interests:Swimming,Cooking, Writing,Music

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