Service Representative Customer

DEBRA ETTE

**** ********** ** *******, ** *****

********@*******.*** 601-***-****

OBJECTIVE

I am loyal, and dependable which tends to give me the ability to connect with others. I work extremely hard to solve issues. To be respectful and understanding to customers. SKILLS AND ABILITIES

I have a BA in social work. I am a registered sleep technician. EXPERIENCE

Neuralogix LLC March 2020- present

I am EEG monitoring technician. I watch remotely for seizures for patients that are doing home studies. I stay in contact with my patients, and answer questions or concerns they may have. Along with reviewing for any seizures, troubleshooting equipment, and keeping other technicians any issues that might occur. Sleep Works July 2000-March 2010

Setting up patients with 24 leads to the head/heart. Making sure they are at ease. Watching for apneas and other sleep disorders.

MCI

Customer Service Representative Oct 1994-1999

Taking in coming calls from customers with billing, or phone issues. Troubleshooting any problems. Also making payment arrangements.

AT&T

July 1992-September 1994

Sales representative. Selling cell phones, setting up the phone and service, contracts. Also issues with any billing problems credit, discounts, and some outside sales. EDUCATION

Center Point Consolidated High School

Graduated in 1974

LSU

Associates Degree in Social Work

Registered Sleep Tech

COMMUNICATION

I am dependable, I can work well in teams as well as individually. I am willing to learn. Very compassionate for my work and for others.

LEADERSHIP

My position with my company that I am currently with. I am lead tech. REFERENCES

Julia Huhner 504-***-**** (co-worker)

Amber Wilson 225-***-**** ( daughter)

Katrina Brown 901-***-**** (co-worker)

Dr. Kenneth Drane 601-***-**** ( old boss)

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