Supply Chain Inventory Control

Alfred Sung

Lakewood, CA *****

562-***-**** *********@*****.***

www.linkedin.com/in/alfred-sung

Director of Operation – Project Management Powerful Strategist Operational Excellence Logistics Management

An accomplished and business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. Dynamic, versatile, and detailed oriented operations director with comprehensive experience executing strategic solutions that increase performance while reducing operating costs. Skilled in identifying and implementing continuous process improvements and solving complex problems in the supply chain. Collaborative communicator continually focused on building and maintaining relationships with suppliers and customers. Ability to quickly assess situations and develop creative solutions to complex problems. Adept at ensuring expertise and effectiveness across operating platforms. Play a leading role in compiling company budget and growth strategy. Collaborate with leadership to build an environment of collective responsibility and accountability. Ensure adherence to key performance objectives to meet business and customer expectations. Proven history of success in 3PL, production, inventory control, logistics, and distribution. Technical skills include proficiency in WMS, 5S, SOP, JD Edwards, Manhattan PKMS, and AS400. Demonstrated ability to influence a broad range of stakeholders at all organizational levels. Exceptional communication, presentation & interpersonal skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.

~ Oversaw all day-to-day tasks and processes, including HR Partnership, CR, Order Fulfillment, Pick and Pack, Staff, Inventory control/cycle count, and Reporting ~

~ Responsible for pick, pack, and ship approx.3000 E-commerce orders daily ~

~ Assembled specialized order picking teams, increasing PPH from 680 to 1000 per shift, and improving overall productivity by 32% with zero overtime costs ~

~ Increased overall productivity by 300% while reducing expenses by $400,000 per year ~

Skill Areas: Strategic & Operations Planning w Project Management w Inventory Control w P & L Management w Warehousing 5S and SOP w Logistics Management w Quality Assurance w Process Improvement w Strong Interpersonal Skills w Analytical Skills w Team Management w Communications w Critical Thinking w Problem Solving w Time Management w Vendor Management w Attention to Detail w Client Relationship Management w Staff Training w Leadership w Innovation w Certificate Forklift Trainer

PROFESSIONAL EXPERIENCE

Canteen (Aug 2023 – April 2025)

Operations Manager

Canteen is one of the world's leading providers of Food and Beverages supply chain solutions

Responsible for overseeing Canteen day-to-day pick and pack, inbound and outbound tasks and processes.

Lead a team of 2 Supervisors, 50 non-exempt and temporary employees in a multiple shifts / union setting.

Establish productivity plans by reviewing work forecasts, determining labor requirements.

Evaluating KPI’s and metrics to determine inbound and outbound / pick and pack productivity performance.

Oversaw outgoing delivery activities to ensure accuracy, timely execution, and condition of shipments..

Conduct pre-shift daily control meeting, review errors and feedback.

Develop SOP and comply with 5S and drive continuous improvement.

Coordinate 2nd shift floor plan

Work closly with delivery drivers

Mighty Macros (Jan 2020 – Dec 2023)

Director of Operation

Mighty Macros is one of the leading food manufacture providers

Manage functions pertaining to updating, monitoring, and maintaining SOP's

Lead a team of 2 Leads, 35 non-exempt and temporary employees on a multiple shift setting

Plan, implement and manage the overall long-term business success strategy

Establish productivity schedule plans by reviewing work forecasts, determining labor requirements

Inspect shift operations to ensure compliance with Standard Operating Procedures and specifications

Responsible for Corp safety programs and comply with OSHA, AIB and FDA compliance

Panalpina (Dec 2017 – Jan 2020)

Operations Manager

The Panalpina Group is one of the world's leading providers of supply chain solutions

Responsible for overseeing all day-to-day inbound and outbound tasks and processes

Lead a team of 3 Supervisors,140 non-exempt and temporary employees in a multiple shift setting.

Establish productivity plans by reviewing work forecasts, determining labor requirements.

Evaluating KPI’s and SLA’s metrics to determine inbound and outbound productivity performance. ( 3 PL )

Oversaw outgoing shipping activities to ensure accuracy, timely execution, and condition of shipments in a two-building operation.

Coordinated company and customer transportation requirements with internal and external resources, partnering with local carriers to creative solutions for delivery needs.

Mary Kay Inc (Mar 2014 – Dec 2017)

Senior Distribution Manager

A privately owned multi-level marketing/direct sales company that sells cosmetics products.

Pioneered the efforts across handling the entire gamut of functions pertaining to identifying and implementing strategic initiatives to optimize productivity and cost-effectiveness of Western Branch warehouse location

Oversaw all day-to-day tasks and processes, including order fulfillment, picking and packing, receiving, inventory control, KPI, and RMA

Provided operational support and leadership to a team of 4 Supervisors and 80 non-exempt and temporary employees

Drove continuous development of the team through objective setting, coaching, performance management, and training initiatives

Established systems and processes to monitor inventory levels and plan for procurement

Maintained high-level of inventory accuracy by monitoring cycle counts and quality control initiatives

Blue Bargain, Inc. (Jan 2008 – Feb 2014)

Operation Senior Manager

Blue Bargain, Inc. is a 3 PL, shipping and trucking company specializing in Retails logistics and freight forwarding.

Directed day-to-day activities for warehouse operations to maximize efficiency while reducing operating costs

Sourced, hired, trained, and provided daily supervision to a team of 130 non-exempt and temporary employees

Ensured compliance with health and safety policies and guidelines

Developed automated shipping/packaging systems that improved capacity by 60%, increasing order volume from 8,000 to 20,000 per shift

Created and implemented strategic staffing and resource management initiatives, extending operating schedules to 6.5 days a week with zero overtime expense, while reducing temporary employee costs by 8%

PRIOR EMPLOYMENT DETAILS

Ok International Feb 2004 – Jan 2008

Operation Manager

Invacare Supply Group/Medical Supply Jan 2001 – Jan 2004

Distribution Center Operation Manager

Office Depot Inc Aug 1997 – Dec 2000

Warehouse Operation Manager

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Arts in Psychology University of Hawaii

Technical Skills: Microsoft Office Suite and Internet

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