Senior Software Test Engineer
Resume:
Collins, Sandy R.
Department/LOB: Test Engineer/Systems Engineer
Location: Annapolis Junction, MD
Work #: 443-***-****
Email: ******@*****.***
SUMMARY OF QUALIFICATIONS: I have a total of 14 years of experience as a Test Engineer/Systems Engineer, most recently with classified applications in the intelligence field, following extensive work with the Social Security Administration and in the health care field, implementing applications in accord with HIPAA privacy rules. Throughout my career, I have specialized in both Test and System Engineering, and in dealing with government and commercial standards and requirements for security, privacy, and performance. I have also had extensive management and customer/business analyst liaison experience. Have led test teams, determines priorities among projects, mentor junior members, and reviews and evaluates software products and systems to ensure adherence to company and customer quality standards.
Years Experience: 14
EDUCATION:
M.S., Management Information Systems, University of Phoenix, 2008
CERTIFICATIONS:
N/A
CLEARANCE: TS/SCI with Full Scope Polygraph
TECHNICAL SKILLS & PROFICIENCIES:
OPERATING SYSTEMS: Unix, Windows, Linux
HARDWARE SYSTEMS: Telecommunications, SDH, PDH
PROGRAMMING: C/C++, JAVA, C#, .Net, VB.net, SQL, PHP, VbScript, Python
DATABASE: Oracle, MySQL, MS SQL SERVER 2005, PL SQL, MS Access, DB2
SOFTWARE APPLICATIONS: N/A
TOOLS: Rational Suite – ClearQuest, ClearCase; Testing Tools: Mercury Interactive – Quick Test Professional (QTP), Selenium, LoadRunner, Test Director/Quality Center; Defect Tracking/Change – ClearQuest, Crystal Reports, JIRA, Quick Build, VMware, Puppet
PROFESSIONAL EXPERIENCE:
Professional IT Consultant, Annapolis Junction, MD – 07/2017 to Present
System Engineer, Visionist Inc. contract where I worked as a test/system engineer on large high-performance systems for a restricted federal customer.
Responsibilities
Managed and monitored installed systems and infrastructure.
Installed, configured, integrated test and maintained operating systems, application software and system management tools.
Proactively ensured the highest levels of systems and infrastructure availability.
Monitored and tested infrastructure applications performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
Maintained security, backup, and redundancy strategies.
Wrote and maintained custom scripts to increase system efficiency.
Participated in the design of information and operational support systems.
Provide 2nd and 3rd level support.
Liaise with vendors and other IT personnel for problem resolution.
Environment: Classified.
Lockheed Martin, Hanover MD – 02/2015 to 07/2017
Senior Advanced Engineer -- systems, Cyber Systems Engineering. Senior end to end test engineer on a large, high-performance system for a restricted federal customer.
Responsibilities
Reviewed and evaluated software products and systems to ensure adherence to company and customer quality standards.
Established software quality standards for life cycle, documentation, development methods, testing, and maintenance.
Developed and implemented software/systems testing standards and procedures and oversaw testing.
Documented and analyzed test results and made recommendations to improve overall quality.
Oversaw testing of purchased third-party software and/or services to ensure that company standards and end-user requirements were met.
Provided guidance and work leadership to less-experienced Quality Assurance personnel, and upheld supervisory responsibilities role.
Occasionally served as a technical team or task leader.
Oversaw quality-related training.
Maintained current knowledge of relevant technologies as assigned.
Participated in special projects as required.
Environment: Classified.
General Dynamics Advanced Information Systems, Hanover MD – 10/2011 to 02/2015
Senior Advanced Engineer -- Test, Cyber Systems Engineering. Senior test engineer on a large, high-performance system for a restricted federal customer.
Responsibilities
Reviewed and evaluated software products and systems to ensure adherence to company and customer quality standards.
Established software quality standards for life cycle, documentation, development methods, testing, and maintenance.
Developed and implemented software/systems testing standards and procedures and oversaw testing.
Documented and analyzed test results and made recommendations to improve overall quality.
Oversaw testing of purchased third-party software and/or services to ensure that company standards and end-user requirements were met.
Provided guidance and work leadership to less-experienced Quality Assurance personnel, and upheld supervisory responsibilities role.
Occasionally served as a technical team or task leader.
Oversaw quality-related training.
Maintained current knowledge of relevant technologies as assigned.
Participated in special projects as required.
Environment: Classified.
Computer Science Corp, Baltimore MD – 12/2010 to 10/2011
Subject Matter Expert/Automation Engineer. The Registration of Most Everyone (ROME) system was developed by Social Security Administration (SSA) to provide a single User ID issuance, management, and authentication system that can be used by any individual seeking to conduct business online with SSA, independent of the type of transaction and user.
Responsibilities
Coordinated with developers and business analysts.
oReviewed business requirement document and the technical specifications with BA team and developers.
oInteracted with software developers to have a complete understanding of the application functionality and navigation flow.
Used Rational RequisitePro to find, document, and manage requirements.
oLinked defects to test cases.
oUsed Dashboard utility to create defect reports in Quality Center to present it formally in the Defect Meeting with developers and QA team.
Executed purge testing to verify if batch jobs were being run successfully. Created purge validation
process document for the customer.
Executed manually a wide variety of test scripts to perform regression testing and reporting results on testing environment. Created CICS Mainframe test cases to manually test the flow of data propagation from RADR internet application front-end.
Developed automated tests using QuickTest Professional (QTP).
oCreated data tables to support automation testing efforts while testing data driven tests in QTP.
oPerformed functional testing and GUI verification for links and navigation flow by performing.
automation in QTP.
oWrote parameterized automation scripts using QTP to test the data driven scenarios and synchronized different Excel sheets of data with QTP for automation testing.
Wrote SQL queries to verify and join different tables with the DB2 database.
Environment: HP Quality Center, MKS, Rational RequisitePro, QTP, CICS, DB2, DbVisualizer, Windows Server 2003, MSExcel, MS Office, MS SharePoint, Agile Metholology
Lockheed Martin, Baltimore MD – 06/2009 to 12/2010
Sr. Computer System Analyst/Automation Engineer. The project was developed by the Social Security Administration (SSA) to expedite the completion and processing of disability and work history reports. SSA web-based application Simplified I3368 Revised Adult Disability Report (RADR) will combine the existing I3368/69 (Public) and I3369 (Pro) into one disability/work history report option. SSA simplified the form SSA 3368, and the application was developed to reflect those changes. SSA web-based application Integrated Registration Services (IRES) is also being enhanced and new features were being added to change existing functionality to make more user friendly.
Responsibilities
Lead a team of 5-10 QA Testers and created daily and weekly testing status reports.
Reviewed business requirement document and the technical specifications with BA team and developers.
Interacted with software developers to have a complete understanding of the application functionality and navigation flow.
Used Rational RequisitePro to find, document, and manage requirements. Also helped link defects to test cases.
Used Dashboard utility to create defect reports in Quality Center to present it formally in the Defect Meeting with developers and QA team.
Executed purge testing to verify if batch jobs were being run successfully. Also created purge validation process document for the customer.
Executed manually a wide variety of test scripts to perform regression testing and reporting results on testing environment.
Created CICS Mainframe test cases to manually test the flow of data propagation from RADR internet application front-end.
Created data tables to support automation testing efforts while testing data driven test using QuickTest Professional (QTP)
Performed functional testing and GUI verification for links and navigation flow by performing automation in QTP.
Called to existing actions through the QTP API to use them and avoid code duplication.
Wrote parameterized automation scripts using QTP to test the data driven scenarios and synchronized different Excel sheets of data with QTP for automation testing.
Environment: HP Quality Center, MKS, Rational RequisitePro, QTP, CICS, DB2, DbVisualizer, Windows Server 2003, MS Excel, MS Office, MS SharePoint.
Saint Francis Hospital, Memphis TN – 2/2008 to 4/2009
Sr. Quality Assurance Analyst/Automation Engineer. Saint Francis Hospital is a leading healthcare provider in Tennessee and other parts of the southeast, utilizing cutting-edge technology in healthcare delivery. The project was to eliminate the usage of paper and legacy applications in certain departments (nurse department, administration, admissions, and physician department). Therefore, they decided to implement an EMR (Electronic Medical Record) System, data elements HL7/X12 called IManage to provide secure and easy access to the patient’s file, reduced paperwork, and reduced back-and-forth delay. The Hospital web-based application was also enhanced, and new features were added to change existing functionality to make more user friendly.
Responsibilities
Reviewed business requirement document and the technical specifications with BA team and developers.
Interacted with software developers to have a complete understanding of the application functionality and navigation flow.
Assisted QA Lead in creating Master Test Plan, defining its scope, objective, and approach of the application. Also created a Performance Test Plan with the QA team.
Analyzed Rational Rose to evaluate user functionalities, use case diagrams, and to create test cases.
Used Rational RequisitePro to find, document, and manage requirements. Also helped link defects to test cases.
Created defect reports in Quality Center to present it formally in the Defect Meeting with developers and QA team.
Performed manual testing on batch and finished samples for each iteration of the application.
Executed manually a wide variety of test scripts to perform system testing and reporting results on testing environment.
Identified test data for positive and negative test cases correlated with the HIPAA principles to search for possible bugs in the application.
Developed reusable Business Process Testing (BPT) components, and function libraries using Quality Center (QC) and QuickTest Professional (QTP).
Performed functionality testing to assure that Personal Health Information (PHI) could not be accessed or changed from users outside of the Clinic to comply with HIPAA regulations.
Created a test case data sheet to do automation testing to the application with QuickTest Professional (QTP)
Imported and saved BPT Component Parameter Values to automate them with QTP.
Performed automating functional testing and GUI verification for links and navigation flow by performing automation in QTP.
Called to existing actions through the QTP API to use them and avoid code duplication.
Wrote automation scripts using Descriptive Programming in VBScript to capture different values in the expert view of QTP.
Wrote parameterized automation scripts using QTP to test the data driven scenarios and synchronized different Excel sheets of data with QTP for automation testing.
Conducted Backend Testing by writing SQL queries to join/validate multiple tables to test Patient Health Information (PHI) against HIPAA compliance and regulations.
Wrote detailed test cases to test the performance of the application using LoadRunner.
Performed load testing and stress testing using rendezvous point in LoadRunner to find system capability.
Monitored scenarios using LoadRunner system resource monitor and LoadRunner Controller.
Environment: HP Quality Center, Rational Rose, Rational RequisitePro, QTP, LoadRunner, AS400, Windows Server 2003, MS Access, SQL Server 2005, MS Office.
OTHER PROFESSIONAL TRAINING:
N/A
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