High School Customer Service

ANGELICA HUMPHREY

******************@*****.*** 661-***-**** Palmdale, CA 93550

PROFILE

Results-focused offering years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, and maintaining service standards by supporting staff in handling service issues and customer communications. EXPERIENCE

May 2015-

present

Childcare Provider, Self-employed

• Provide basic recreational and educational activities

• Keep records of daily observations, incident reports, and medications administered

August 2013-

May 2015

Caregiver, In-Home supportive services

• Completed light housekeeping duties; planned and prepared meals; changed bed linen.

• Maintained a daily journal of activities and reported any physical or cognitive changes to the family of the loved one.

June 2011-

July 2013

Waitress/Bartender, Steer n Stein Restaurant

• Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient

• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict April 2010-

June 2011

Manager, Factory 2U

• Organized all store operations and allocate responsibilities to personnel

• Supervised and guided staff toward maximum performance EDUCATION

Highland High School, High School Diploma

September 2000-2004

KEY SKILLS AND CHARACTERISTICS

· Retail Sales

· Flexible work hours

· Team leader

· 30 WPM typing speed

· Inventory management

· Merchandising operations

· Helper

· Adaptability

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