Executive Summary
Operations leader with over ** years of experience in manufacturing, logistics, & technology, specializing in P&L management, process optimization, & scaling operations for sustained growth. Adept at leading cross-functional teams, managing government contracts, & aligning operations with corporate strategies to deliver measurable results. Proven success in safety & regulatory compliance, & Lean manufacturing to foster high-performance/results-driven cultures.
Skills / Areas of Expertise
P&L Ownership & Financial Acumen
Multi-Site Operations & Expansion
Lean Manufacturing & Six Sigma Practices
Safety & Regulatory Compliance
Government & Federal Client Relations
Team Leadership & Succession Planning
Project Management & Resource Allocation
KPI Development & Performance Metrics
Data Analysis & Strategic Planning
ERP Implementation & Delivery
Business Performance Analysis & Reporting
Cross-functional Team Leadership
Client Relationship Management
Global Market Expansion
Organizational Change Management
Strategic Planning & Execution
Professional Experience
Amazon Brooklyn, NY General Manager 07/2021 – 12/2024
P&L Ownership & Financial Acumen: Managed $150M+ P&L, optimizing budgets & resource allocation to meet financial goals. Implemented forecasting models with finance teams to enhance decision-making & reduce variances.
Leadership & Team Development: Directed cross-functional teams in HR, IT, safety, & logistics to drive operational excellence. Strengthened leadership pipeline through mentorship, boosting workforce engagement & retention.
End-to-End Package Management: Oversaw the entire lifecycle of package handling, including receiving, sorting, and distribution, ensuring seamless integration into delivery pipelines.
Process Optimization in Handling: Implemented Lean methodologies to streamline package handling workflows, leading to a 20% improvement in operational efficiency and reduced bottlenecks.
Volume Management: Managed the processing of thousands of packages daily, ensuring on-time delivery rates exceeded company benchmarks.
Automation and Innovation: Partnered with cross-functional teams to integrate automation technologies in package handling, reducing manual errors and increasing throughput.
Quality Assurance: Established and maintained robust quality control measures to minimize damage rates and improve customer satisfaction.
Safety and Compliance: Enforced stringent safety protocols during package handling, resulting in a significant reduction in workplace incidents.
Scalability: Successfully scaled package handling operations during peak periods, achieving a 25% increase in capacity without compromising service quality.
Data-Driven Decision Making: Utilized data analytics to identify trends in package handling efficiency and implemented targeted improvements, resulting in measurable performance gains.
NAVIN Corp. Santa Clara, CA Founder, CEO, Consultant 12/2017 – 07/2021
Managed consulting practice, achieving 25% year-over-year growth through strategic client acquisition & operational efficiency initiatives.
Delivered consulting services to government contractors & private organizations, driving operational scalability & compliance with industry regulations.
Implemented strategic business initiatives enhanced leadership effectiveness / team cohesion.
Tesla Fremont, CA Production Manager 03/2016 – 07/2017
Managed $150M+ annual P&L for Tesla's first in-house seat manufacturing facility, optimizing costs while maintaining quality standards & meeting production KPIs.
Directed operations for Tesla’s first in-house seat factory, recognized as the company’s most successful facility launch.
Achieved a 48% increase in production efficiency & reduced safety incidents by 29% through standardized processes.
Partnered with cross-functional teams to ensure compliance with NFPA standards & regulatory requirements.
City Experts New York, NY Corporate Analyst 09/2011 – 02/2016
Conducted financial operational analyses to drive profitability / optimize resource allocation.
Improved service delivery processes, aligning operations with corporate financial goals.
BASF Cincinnati, OH Production Manager 01/2005 – 08/2011
Oversaw $175M+ annual P&L for chemical manufacturing facility, driving 22% reduction in operational costs while maintaining quality & safety standards across multiple product lines.
Oversaw operations for a multi-million-dollar chemical manufacturing facility, managing safety compliance, production efficiency, & cost optimization.
Reduced manufacturing defects 32% through process optimization & Lean implementation.
Achieved ISO9001/ISO14001 compliance, by adherence to environmental/safety regulations.
Drove a 22% reduction in operational costs by streamlining resource allocation & waste management processes.
Championed workforce development programs, resulting in a 19% improvement in team productivity & retention.
Production Supervisor, Proctor and Gamble Cincinnati, OH
07/2003 - 12/2004
Responsibilities and Major Accomplishments:
●Oversaw development of baby-care products during the market research development stage.
●Awarded for having the least number of turnovers and highest retention for 1 year.
●Led team to rank as #1 out of five in productivity.
Production Supervisor, Chesapeake Display & Packaging Cincinnati, OH
08/1999 – 06/2003
Responsibilities and Major Accomplishments:
●Oversaw daily activities related to display assembly and packaging.
●Emphasized on team building and motivation.
●Within a month of taking over production, exceeded production targets by 15%.
●Frequently traveled to other sites to oversee production startups.
●Out of 70 supervisors, ranked as the number one youngest and most effective supervisor.
Education
Chief Operating Officer COO Massachusetts Institute of Technology MIT Cambridge, MS
Organizational Behavior & Change BS New York University NYU New York, NY
Master of Business Analytics MS (MBA) DSBA Texas McCombs Austin, TX
Certifications
Lean Management
Six Sigma Certification
ISO 9001 / ISO 14001 / ISO 9002
APICS Certified
NFPA Codes & NICET Certification