Human Resource Customer Service
Resume:
CONTACT
PHONE:
EMAIL:
**************@*****.***
PROFILE
A highly motivated, competent,
flexible and adaptable young
lady who is able to commit and
deliver excellent results. I am
looking forward to utilizing the
education, knowledge, skills
and experience that I have
obtained over the years to
benefit the institution in its
daily operations and ultimately
help it achieve it's set goals
and objectives. This will
contribute to my professional
and personal growth while I
contribute to the growth of the
firm as well as engage in
opportunities to further the
institutions goals.
OBJECTIVE
I look forward to a position
that would call for my constant
attention and qualification
with a view to achieving
positive results in dynamic
work environment thus help
me enhance my professional
skills and relevant experience
CONTACT
PHONE:
EMAIL:
**************@*****.***
SOFTWARE
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
JANE NGANDU.
EDUCATION
KENYATTA UNIVERSITY
September 2014 – November 2019
Bachelor of Commerce (Human Resource and
Management Option)
A.C.T COLLEGE
January 2014 – March 2014
Certificate in Computer Packages
KENYA CERTIFICATE of SECONDARY EDUCATION
February 2010-November 2013
Githunguri Girls High School
KENYA CERTIFICATE of PRIMARY EDUCATION
Year 2001-Year 2009
St Johns Makuyu Academy
WORK EXPERIENCE
National Construction Authority- HR Internship (PSC) April 2023 –April 2024
• Compiling and updating employee’s record
• Filing of documents
• Providing assistance and information on human
resource and work-related issues
• Develop and maintain a confidential organized
filing system for employee files, correspondence,
policies, standard regulations and employment
application
• Drafting simple letters i.e attachment and
recommendation letters
• Assist in organizing staff training sessions and activities
• Maintaining a satisfied level of customer service with clients both internal and external
Ministry of Public Service, Gender, Senior Citizens Affairs and Special Programs - Enumerator
June 2022–July 2022
• Visiting Citizens at their homes to conduct
interviews and collection of data
• Creating survey sheets or working on predefined
surveys to gather census information
• Conducting extensive and thorough visual surveys of areas covered during the census procedure
Enterprise Content Management (ECM 360)-
Enumerator
November 2021-March 2022
A digitization project that was meant to transfer
manual/hardcopy stored information i.e. files into softcopy, storing into computer machines.
• Receiving - getting files from each department and taking them to workshop and also returning them
to the department.
• Listing - Numbering of the file’s sheets.
• Preparation - includes removal of pins from files sheets and also arranging them in order for
scanning.
Runji consulting Group Ltd -Enumerator
13th October 2020-21st October 2020
traffic Survey for Kenol-Marua Road
• Collection of data for vehicles using the Kenol - Marua Road.
Ryken Business Intelligence Company
April 2019-July 2019
Receptionist
SKYLAARMART SUPERMARKET- Cashier and Back
officer
May 2015- April 2019
• Making stock orders.
• Receiving orders from the suppliers and to verify to ascertain the quality and quantity
• Pricing of goods.
• Doing GRN for the goods received from the
suppliers
• Scan goods and ensure pricing is accurate
• Collect payment whether in cash or credit
• Resolve customer complaints, guide them and
provide relevant information
SKILLS
Interpersonal Skills
Time Management
Team Player
Multi-Tasking Skills
REFEREES
Naomi Mugure
Manager Skylaarmart Supermarket
Richard Nyaga
HR Officer, Nationa Construction Authority
Jackline Diwan
HR Officer,National Construction Authority
Contact this candidate