Medical Assistant Customer Service
Resume:
Maria Egan
Abington, MA *****
**********@*****.***
Professional Summary
I have taken a five-year career break due to personal commitments and am now actively seeking a part- time remote position. I am particularly interested in opportunities within the medical field or other areas that align with my skills and experience. I bring a strong background in customer service and support, with a proven ability to communicate effectively, solve problems, and contribute to a positive client experience.
Work Experience
Certified Medical Assistant/Receptionist
Signature Medical Group Pain Clinic
October 2015 to December 2019
Clinical: Specimen collection and order processing, vital signs and prescription refills. Medical administrative skills: greet patient, collect copay, schedule appointments, obtain prior authorization for medications and triage calls
Medical Assistant
Steward Medical Group-Whitman, MA
April 2012 to February 2015
Take vital signs, administer vaccines, assist in minor procedures, wound care, suture removal, specimen collection /processing, throat cultures and EKG
Medical Assistant/Receptionist
Angel's Neurology-Abington, MA
February 2011 to March 2012
Escorted patients to exam rooms, obtained accurate vital signs, prepared, stocked and cleaned exam rooms, back up reception desk as needed.
Education
Certification in Medical Assistant/Billing and Coding American Career institute - Braintree, MA
September 2009 to June 2010
Associate in Fashion Merchandising
Bay State Junior College - Boston, MA
September 1985 to June 1987
High school Diploma in Business
East Boston High School - East Boston, MA
September 1981 to June 1985
Skills
• CPR Certified
• EKG
• EMR
• Receptionist
• Patient Care
• Vital Signs
• Microsoft Office, Microsoft Word, Meditech, Allscripts and IDX Certifications and Licenses
Certified Medical Assistant (CMA)
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