Active Directory Microsoft Azure

Krystal Hartley

248-***-**** *******.*.*******@*****.*** www.linkedin.com/in/krystalsalerno/

TECHNICAL SKILLS AND

STRENGTHS

● Azure Active Directory, AWS, 8x8, Smartsheets, Okta, Duo, OS Patching, Inventory Management, SOX Audit,

● Active Directory(AD), Cradlepoint, QNAP, Endpoint Central, Office365, Word, Excel, Teams, Powerpoint,

● Endpoint Management, Netdocuments, Worldox, KVM, VDI, OSD Imaging, Autopilot, application packaging, driver management,

● SOX Compliance, Carbon Black, N-able, RMM, Citrix, Azure Portal, Virtual Desktop, Sharepoint,

● Forticlient, Fortimanager, Crowdstrike, Remote Desktop,

● Intune, Redcarpet, ConnectWise, Iron Mountain, Interviewing, Managing Teams, Leading, Leadership,

● Software Deployment: SCCM, MDT, Ivanti, Intune,

● Network Troubleshooting: routers, firewalls, modems

● Ringcentral, ConnectWise, Active Directory, Azure Portal, DRA, Remedy, detailed oriented,

● Windows System Event Logs, AD File Permissions, GPO, Jira, Zendesk, Cherwell,

● Imaging Computers, AD Account Creation, AD Account Deletion, Entra, Adaptable

● PowerShell,MySQL, SQL, HTML, XHTML, PHP, Python, Created KPIs, Created SLAs PROFESSIONAL

ACCOMPLISHMENTS

ICPM Certified Supervisor Specialization: PFSMR35LN4NK Microsoft Azure Fundamentals AZ-900 Exam Prep Specialization: JZ8CNG86SQJ8 Using Python to Interact with the Operating System: VFVPQCVQZJBN Technical Support Fundamentals: WJ9CGRSK3HYM

Microsoft Azure Services and Lifecycles: 3FEJD6LPR38N Introduction to Microsoft Azure Cloud Services : 25H42N5JM3HC Microsoft Azure Management Tools and Security Solutions: 42XH78CRU6QZ Crash Course on Python: 4Q9Z6932B43B

School of Information Gene T. Sherron Outstanding Undergraduate Student Award – 2015 WORK HISTORY

Freelance, Detroit, System Engineer, (02/2024 - Present) McCann Worldgroup, Birmingham, IT Manager, (08/2022) - (10/2024) CTLogic, Southfield, Associate Consultant- System Engineer, (09/2021) - (08/2022) Stefanini, BlueCross BlueShield Of Michigan, Detroit, Support Tech II, (06/2022) - (09/2021) General Motors, Warren, Client Build Engineer, (06/2015) - (02/2019) EDUCATION

Bachelor of Science in Information Technology – 2015 Florida State University, Tallahassee, Florida

Associate of Science in Information Technology – 2013 Tallahassee Community College, Tallahassee, Florida

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