Remote Part Time Evenings and Weekends

VENIESHA KYM GREEN

Katy, TX *************@*******.***

PROFESSIONAL SUMMARY

Detail-oriented Quality Assurance Analyst with 6+ years of experience in software testing, automation, and Agile methodologies across e-commerce, retail, pharmaceuticals, and entertainment industries. Adept at manual and automated testing, ensuring high-quality software solutions that exceed customer expectations. Proven ability to collaborate with cross-functional teams, enhance testing efficiency, and drive process improvements. Seeking to leverage expertise in test automation, defect tracking, and database validation in a dynamic environment.

TECHNICAL SKILLS

Testing Tools: Selenium WebDriver, Telerik Test Studio, Zephyr, Browser Stack, Postman

Test Management & Defect Tracking: JIRA, Confluence, Azure DevOps, Bitbucket, SourceTree

Databases: MS SQL Server

CI/CD & Monitoring: Jenkins, TeamCity, Datadog

Development Methodologies: Agile (Scrum, Kanban), SDLC, STLC

Office Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

PROFESSIONAL EXPERIENCE

First Service Credit Union Houston, TX

Business Intelligence Analyst February 2025 – Present

Designed, developed, and maintained BI reports and dashboards using Power BI and Jaspersoft, enabling data-driven decision-making.

Utilized DBeaver to write complex SQL queries, optimize database performance, and validate data accuracy across multiple sources.

Tracked, assigned, and resolved BI-related tasks using Azure DevOps Boards, ensuring seamless team collaboration.

Conducted data analysis and reporting to identify trends, patterns, and actionable insights for business stakeholders.

Collaborated with data engineers, developers, and business users to enhance reporting capabilities and troubleshoot issues.

eCU Technology Houston, TX

QA Analyst April 2023 – February 2025

Conducted functional, regression, and UI testing on a .NET web application to ensure usability tests in JIRA, validating over 200+ tickets for software reliability.

Executed test cases for Telerik Kendo UI components, validating their behavior and responsiveness across different browsers and devices.

Designed and maintained automation scripts using Telerik Test Studio, increasing test efficiency by 40%.

Verified front-end functionality by testing jQuery, CSS, and HTML elements for consistency, usability, and adherence to design specifications.

Created detailed defect reports with supporting screenshots and video recordings to improve debugging and issue resolution.

TEZII & CO Remote, GA

Software QA Engineer June 2022 – March 2023

Led test planning and execution for web and mobile applications, achieving a 98% defect resolution rate.

Developed and executed manual and automated test cases using JIRA, reducing defect leakage by 30%.

Conducted performance and regression testing, ensuring a seamless end-user experience.

Improved cross-team collaboration, reducing development cycle time by 15%.

Performed API testing with Postman, validating RESTful services for seamless integration.

ASM GLOBAL Houston, TX

Quality Assurance Tester December 2019 – May 2022

Partnered with developers to ensure 100% test coverage, identifying and resolving defects before production.

Conducted browser compatibility testing across multiple platforms to enhance user experience.

Maintained and executed comprehensive test cases for web and mobile applications, achieving a 95% success rate.

Provided weekly reports and collaborated in defect review meetings, driving continuous testing process improvements.

CVS Pharmacy Houston, TX

User Acceptance Tester July 2017 – November 2019

Designed and implemented UAT test plans, reducing defect rate by 30%.

Conducted detailed status reporting, improving project delivery efficiency by 40%.

Collaborated with developers to ensure zero critical defects before production release.

Led testing efforts using MS Excel, improving data accuracy and traceability.

EDUCATION & CERTIFICATIONS

C.T. Bauer College of Business, University of Houston – BBA, Supply Chain Management (Dec 2022)

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