Customer Service Security Officer
Resume:
Carryona Scott
*************@*****.***
Home Health Aide with 2+ years of experience delivering excellent care and assistance in home care settings. Instrumental in maintaining a safe and clean environment, recording and reporting vital signs, and tracking changes in the health condition of the patient.
Professional Experience
CARING PEOPLE SENIOR HOME CARE, Delray Beach, FL
Home Health Aide, February 2021–Present
● Deliver compassionate care and support to the client, helping her to perform general activities associated with daily life (bathing, housekeeping, meal preparation, and taking vital signs)
● Monitor changes in the patient’s condition and discuss these findings with the family and nurse
● Assist with medication reminders daily, closely following the written directions provided by the in-house physician and home care nurse SECURITAS, Delray Beach, FL
Security officer, March 2019–February 2021
● Maintain a safe and secure environment for clients by actively monitoring the premises and patrolling a variety of locations
● Enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area
● Provide customer service and information to a client’s employees and customers
BROOKDALE SENIOR LIVING, Boynton Beach, FL
Volunteer, January 2016–March 2019
● Provide compassionate and quality care to seniors in a nursing home setting (emotional and physical support)
● Assisting with activities of daily living, running errands, providing companionship, helping with meal preparation, and performing light housekeeping tasks
Education
Paramount Training Services - Home Health Aide Certification National CPR Foundation - CPR Certification
Additional Skills
Customer service (7 years) • Friendly • Punctual • Excellent time management skills• Adaptability• Attention to detail• Problem-solving skills• Organizational skills• Fast learner• Medical terminology •Patient confidentiality •Communication
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