Customer Service Food

Aminata Jallow

Greenbelt, MD ***********@*****.*** 202-***-****

Professional Summary

Dedicated and experienced restaurant server with over three years in high-paced hospitality environments. Known for delivering exceptional customer service, managing multiple tables efficiently, and contributing to team success. Skilled in both front-of-house operations and fast-paced food service.

Work Experience

Raising Cane's - Crew Member / Server

Crofton, MD Dec 2024 - May 2025

- Assisted in food preparation, order accuracy, and customer service.

- Maintained cleanliness and efficiency in a fast-paced team environment. FedEx - Package Handler

Beltsville, MD Oct 2024 - April 2025

- Sorted and organized packages for timely delivery.

- Maintained safety standards and met productivity goals daily. IHOP - Server

Greenbelt, MD April 2023 - Dec 2024

- Delivered attentive service to guests in a high-volume setting.

- Managed multiple tables and large orders with accuracy.

- Ensured customer satisfaction and handled complaints professionally. Applebee's - Server

Bowie, MD Sept 2023 - Nov 2023

- Provided menu guidance and recommendations to guests.

- Worked collaboratively with kitchen and bar staff to ensure a smooth dining experience. Arbor Terrace Senior Living - Dining Server

Greenbelt, MD 2021 - 2023

- Served meals to residents in a senior care environment.

- Built strong relationships with residents and ensured dietary needs were met.

- Maintained a friendly and respectful atmosphere for seniors and their families. Skills

- Customer Service Excellence

- Food & Beverage Service

- Multitasking in Fast-Paced Environments

- Team Collaboration

- POS Systems

- Time Management

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