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Project Management Customer Relations

Location:
Bronx, NY
Salary:
28
Posted:
June 01, 2025

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Resume:

Elijah Pinckney

Bronx, NY *****

*************@*****.***

917-***-****

Professional Summary

Results-driven and highly motivated professional with 5 years of experience in the working industry. Demonstrates exceptional skills in project management, strategic planning, and customer relations. Proven track record of delivering high-quality results and exceeding performance targets. Adept at leveraging Agile methodologies and cloud technologies to drive efficiency and innovation. Known for excellent communication, problem-solving, and leadership skills, and a collaborative approach to achieving organizational goals. Committed to continuous learning and professional development to stay ahead in a rapidly evolving industry.

Work Experience

Direct Support Professional

YAI Seeing Beyond Disabilities-Bronx, NY

February 2024 to Present

· Personal Care: Assisting with personal hygiene, medication management, and other daily living tasks.

· Skill Development: Helping individuals develop skills for greater independence, such as cooking, cleaning, and managing finances.

· Community Integration: Supporting individuals in participating in community activities, social events, and recreational pursuits.

· Behavioral Support: Implementing behavior plans and strategies to manage challenging behaviors and promote positive interactions.

· Advocacy: Acting as a liaison between individuals and their families or other support systems, advocating for their needs and preferences.

· Documentation: Maintaining accurate records of the individual's progress, incidents, and any other relevant information.

· Safety and Health: Ensuring a safe environment and monitoring the individual's health and well-being. Seasonal Worker

Pandora Jewelry-Bronx, NY

December 2023 to March 2024

· Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.

· Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.

· Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.

· Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner. Inventory Clerk

Krasdale Foods-Bronx, NY

November 2021 to June 2023

· Completed physical inventory counts each month.

· Maintained inventory count, tracked usage, and documented variances.

· Recorded information, shortages, and discrepancies to keep records current and accurate.

· Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

· Performed data entry and completed proper paperwork. Sales Associate

American Eagle Outfitters, Inc-New York, NY

September 2019 to March 2020

· Greeting customers, responding to questions, improving engagement with merchandise

· Operating cash registers, managing financial transactions

· Receiving, organizing, and maintaining store inventory

· Maintains correct quantities of items on shelves. NYCHA Caretaker

New York City Housing Authority Butler Community Center-Bronx, NY June 2018 to October 2018

· And maintaining a clean environment for the citizens in housing

· Collaborated with colleagues to plan to get the job done in a safer way for us worker

· Organizing products, and stocking

· Plant seeds, trees, and flowers

· Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.

· Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms. Education

Associate of Arts in Animation And Special Effects Borough of Manhattan Community College - Manhattan, NY June 2021 to June 2021

Skills

• Teamwork and Collaboration

• Database Management

• Document Updates

• Attention to Detail

• First aid and safety

• Document Updates

• Multitasking Strengths

• Reading Comprehension

• Behavior redirection

• Verbal and Written Communication

• CPR

• Motivated Team Player

• Organization and Categorization

• Sales Trends

Certifications and Licenses

CPR Certification

First Aid Certification



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