Project Management Customer Relations
Resume:
Elijah Pinckney
Bronx, NY *****
*************@*****.***
Professional Summary
Results-driven and highly motivated professional with 5 years of experience in the working industry. Demonstrates exceptional skills in project management, strategic planning, and customer relations. Proven track record of delivering high-quality results and exceeding performance targets. Adept at leveraging Agile methodologies and cloud technologies to drive efficiency and innovation. Known for excellent communication, problem-solving, and leadership skills, and a collaborative approach to achieving organizational goals. Committed to continuous learning and professional development to stay ahead in a rapidly evolving industry.
Work Experience
Direct Support Professional
YAI Seeing Beyond Disabilities-Bronx, NY
February 2024 to Present
· Personal Care: Assisting with personal hygiene, medication management, and other daily living tasks.
· Skill Development: Helping individuals develop skills for greater independence, such as cooking, cleaning, and managing finances.
· Community Integration: Supporting individuals in participating in community activities, social events, and recreational pursuits.
· Behavioral Support: Implementing behavior plans and strategies to manage challenging behaviors and promote positive interactions.
· Advocacy: Acting as a liaison between individuals and their families or other support systems, advocating for their needs and preferences.
· Documentation: Maintaining accurate records of the individual's progress, incidents, and any other relevant information.
· Safety and Health: Ensuring a safe environment and monitoring the individual's health and well-being. Seasonal Worker
Pandora Jewelry-Bronx, NY
December 2023 to March 2024
· Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
· Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
· Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
· Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner. Inventory Clerk
Krasdale Foods-Bronx, NY
November 2021 to June 2023
· Completed physical inventory counts each month.
· Maintained inventory count, tracked usage, and documented variances.
· Recorded information, shortages, and discrepancies to keep records current and accurate.
· Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
· Performed data entry and completed proper paperwork. Sales Associate
American Eagle Outfitters, Inc-New York, NY
September 2019 to March 2020
· Greeting customers, responding to questions, improving engagement with merchandise
· Operating cash registers, managing financial transactions
· Receiving, organizing, and maintaining store inventory
· Maintains correct quantities of items on shelves. NYCHA Caretaker
New York City Housing Authority Butler Community Center-Bronx, NY June 2018 to October 2018
· And maintaining a clean environment for the citizens in housing
· Collaborated with colleagues to plan to get the job done in a safer way for us worker
· Organizing products, and stocking
· Plant seeds, trees, and flowers
· Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
· Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms. Education
Associate of Arts in Animation And Special Effects Borough of Manhattan Community College - Manhattan, NY June 2021 to June 2021
Skills
• Teamwork and Collaboration
• Database Management
• Document Updates
• Attention to Detail
• First aid and safety
• Document Updates
• Multitasking Strengths
• Reading Comprehension
• Behavior redirection
• Verbal and Written Communication
• CPR
• Motivated Team Player
• Organization and Categorization
• Sales Trends
Certifications and Licenses
CPR Certification
First Aid Certification
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