General Manager, Sales

HANK BESANT

************@*****.*** 224-***-**** Chicago, IL linkedin.com/in/hankbesant

Summary

Competitive salesman with 9 years of hospitality and 3 years management experience. I work best translating strategic vision into actionable sales initiatives. I can get knee to knee or speak to crowds. Skills

Adaptability

Leadership

Execution

Coaching & Performance Improvement

KPI & Performance Metrics

Sales Forecasting & Planning

Experience

The Other Side New Directions

Addiction Recovery Services

Crystal Lake, Illinois

General Manager

01/2024 – Current

Centralia House

Centralia, Illinois

General Manager

4/2022 – 1/2024

Oversee sole forward-facing program for the charity Operate as the Community Liaison for the charity- building relationships with key community partners and driving our mission in front of crowds and organizations

Handle financials, marketing, staffing, on/offboarding, business development, inventory control, menu design & facilitate support groups, educational training, fundraising campaigns,

• Oversee 11 weekly recurring support groups, 4 networking groups, a weekly recurring open mic, and book and manage live performances on the weekends

Coordinate and execute a street festival- securing $20,000 in sponsorships Developed two new revenue streams- a sponsorship platform valued at

$15,000 in recurring annual revenue and a vending calendar valued at

$20,000 in revenue.

Increased YoY revenue & Decreased YoY expenses

Secured $65,000 in grant funding for the program

Increased social media following by 429% in 16 months Garnered 270,000 total views through a two-channel content calendar Established a 578% increase in total Facebook content watch-time, 2 d 7 hr Brought on as Assistant General Manager and promoted internally Rebranded neighboring event space into sports bar “Sporting House” Developed leadership, budgeting, & promotional advertisement skillset EDUCATION

DePaul University Chicago, IL

Bachelor of Arts in Psychology

Magna Cum Laude

04/2025

Elmhurst University Elmhurst, IL

Master of Arts in I. O. Psychology

Expected 05/2027

ACTIVITIES

Crystal Lake Alano Club Board Member

Downtown Crystal Lake Events Committee Member

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