Project Manager Client Relations

BRANDON G. STANBROUGH

TITLE OF JOB POSTING OR PROFESSIONAL POSITIONING STATEMENT/TITLE

Lexington, KY ***********@*****.*** 423-***-**** www.linkedin.com/in/brandon-stanbrough-93b88329/ CAREER SUMMARY

Results-driven Digital Project Manager professional with expertise in SEO, CMS, and SaaS delieveries. Strong background in client relations, campaign strategy, and project oversight from concept to completion. Highly organized and detail-oriented, with a collaborative approach to delivering web design, development, and marketing solutions that exceed client expectations. Experienced in remote work, fostering seamless communication and project delivery in fast-paced digital environments.

KEY SKILLS

Cross-Functional Team Leadership Stakeholder Collaboration Budgeting and Cost Control Creative Problem Solving Conflict Resolution Risk Management Resource Optimization Process Improvement Negotiation TECHNICAL SKILLS

Processes: AGILE, SCRUM, Intraday Staffing, KPI monitoring and evaluation Software: Windows 10/11, Microsoft Office, Wordpress, Shopify, Sitefinity, Adobe Creative Suite (Photoshop and Captivate), Microsoft SharePoint Management, Bugherd, Brainshark, Nice Application Suite, Intradiem, SQL, SCORM, Trello, Basecamp, Google Analytics, Slack, Jira, Monday.com, Salesforce RECENT AND RELEVANT EXPERIENCE

IMPACT XM Dayton, NJ

Digital Producer 08/2022 – 03/2025

Worked with clients to obtain requirements, create estimates, and build project timelines for digital engagements. Managed multiple teams of software developers to ensure workload balance amongst projects. On and off site client support for application deployment at multiple tradeshow and conference events. Collect and analyze engagement measurement data for post show reporting.

Key accomplishments

● Introduced a streamlined, standardized, project plan which increased meeting timelines by 38%

● Spearheaded client based training program on application usage which resulted in a 71% reduction in end user issues.

● Utilized best-in-class methodologies to maintain accurate and detailed records in the cloud, ensuring seamless data integrity and facilitating informed decision-making for future project tracking. CREATIVE ENERGY Johnson City, TN

Project Manager01/2020 – 08/2022

Managed a team of in house digital engineers, laying out day-to-day responsibilities amongst various projects from websites to full permanent digital installation exhibits, to mass email marketing. Led digital market planning, which included weekly client calls to obtain client requirements, progress reports, maintain scope, and provide monthly trending data via Google Analytics.

Key accomplishments

● Established standardized project management templates and guidelines, decreasing project planning time by 20% and ensuring consistent adherence to budgetary constraints across all projects. Brandon G. Stanbrough, Page 1

● Spearheaded introduction of new technology, such as Bugherd, to quality control processes thereby enabling a faster project turnaround time of 35%

JONES CAPITAL Kingsport, TN

Technology Director06/2017 – 01/2020

Responsible for managing technological needs for ongoing day-to-day operations and overseeing IT staff. Designed and Implemented websites for both internal use and external clients. Provided hands-on training to both staff and clients on new technology and product launches.

Key accomplishments

● Orchestrated the integration of a new cloud-based CRM system with legacy systems, streamlining client contact data and reducing data silos across sales, marketing, and support teams by 60%.

● Conceptualized and spearheaded upgrade of office to new technology standards using applications such as Basecamp..

● Introduced AGILE structure methodologies resulting in a streamlined process flow, improving project completion timelines by 40%.

EDUCATION

Bachelor of Arts in Theatre East Tennessee State University PROFESSIONAL DEVELOPMENT

Microsoft Certified Professional

Brainshark Author Certification

Currently completing Google Analytics Certification Brandon G. Stanbrough, Page 2

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