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KC
OBJECTIVE
DETAIL-ORIENTED
PROFESSIONAL WITH 7.5+
YEARS OF EXPERIENCE AND
PROVEN KNOWLEDGE OF
ASSET-BASED LENDING
COMMERCIAL BANKING, AND
CONSUMER CREDIT. AIMING
TO LEVERAGE MY SKILLS TO
SUCCESSFULLY FILL
RESOURCE OFFICER II (US)
AT YOU COMPANY. I AM GREAT
WITH ENGAGING WITH
CUSTOMER WORKING IN A
FAST PACE ENVIROMENT AND
ALSO A SELF-STARTER. FAST
LEARNING AND GREAT WITH
CROSS-TRAINING.
SKILLS
• Microsoft office
• Microsoft word
• Excel (6 years)
• PowerPoint
• Data Entry
• Banking
KOLITA CROFT
(864) – 760-4675
***********@*****.***
EXPERIENCE
TD BANK (RCS CREDIT and servicing specialist
I) SEPTEMBER- 2020- TO April 1 2025
● Handle decisions basic application processing.
● Create new lines of credit and credit increases.
● Check information to ensure data integrity by comparing finding to credit application and system information.
● Review's findings and results presented by underwriting system.
● Resolve problems immediately within authority, defer for additional research or forwards to supervision or dispute resolution as needed.
SUNTRUST BANK- (UNIVERSAL BANKER)
APRIL 2018 -AUGUST 2020
● Establishing, retaining, and deepening customer
relationship by performing efficient and accurate banking transactions.
● Opening and closing accounts in support of bank goals and objectives.
● Wire Transfers.
● Run bank teller when needed.
● Update personal information.
Offer New Credit card products when available.
CHICK- FIL-A (ASSISTANT MANAGER)
JANUARY 2016- FEBUARY 2018
● Train new employees on job duties
● Prepare schedule and conduct monthly meeting.
YOUR NAME
2
• Hiring process
● Inbound and
outbound calls
● Lending
● Management
● Teamwork activities
Finesse and Jabber, Fisev
software, RSA token, Webx
● Recruitment
●
ACCOMPLISHMENTS
98% on soft skills at TDRCS
WOW! TD Appreciate-2020
and 2022 at TDRCS
Manager Team Building
reward-2018 at Chick-Fil-A
Most Helpful Reward at
Suntrust-2019
● Recruit for the open positions.
● Complete payroll and quarterly evaluations.
● Conducted employee appreciation rewards.
REFERENCES
References available upon request.
EDUCATION
DIPLOMA • 2008 • PALMETTO HIGH
MY GPA 3.8. graduated top of my class with A and B honor Roll.
NHC- 2014-2015- Certified Nursing Assistant
VOLUNTEER EXPERIENCE OR LEADERSHIP
While in school I was in the student counsel. Went to Career and Technology center and took Health and medical class and computer science. A charity that’s close to my heart is Toys for tots. Upward Bound taught me how important it is to give back. Created that clarity in school and collected $3500 to give to Salvation Army. Natural leader always stuck with me that's why I got into leadership. To strive to be the best leader possible.