Specialized Fulfillment Manager

Matthew Barlas

**** * ******* ***, *********, WI 53202

************@*****.*** +1-815-***-****

SUMMARY

Results-driven and highly organized 3PL Operations Lead with two years of experience in third-party logistics. Adept at leading cross-functional teams, implementing process improvements, and utilizing data-driven insights to drive operational excellence. Seeking opportunities where I can apply my strong work ethic, adaptability, and hyper-growth mindset.

EDUCATION

Eastern Illinois University – Charleston, IL

Bachelor of Science in Business Management May 2022

●Concentration: Human Resource Management

●GPA: 3.0

●Society of Human Resource Management (SHRM) Secretary (2020-2021)

●Sigma Phi Epsilon, Vice President of Programming (2020-2021)

●Study Abroad: PSB Paris School of Business, Paris, France (Fall 2019)

EXPERIENCE

Atomix Logistics – Milwaukee, WI

Specialized Fulfillment Manager May 2023 – Present

●Manage all client special projects and B2B retail orders simultaneously using ClickUp project management software and internal WMS.

●Manage a special projects and B2B team, ensuring 100% on-time order fulfillment and adherence to SLA deadlines.

●Conduct virtual client meetings to discuss project planning, execution, and progress.

●Created efficient processes and implemented SOPs for recurring client projects and B2B orders.

●Achieved 100% project completion within SLA in 2024.

●Manage the fulfillment of retail orders for consumable goods and merchandise to retailers such as Amazon FBA, Target, TJMaxx/Marshalls, Walmart, Albertsons, and Erewhon for clients such as Kinders, David Protein, Stakt, Alice Mushrooms, and Brow Code.

Operations & Returns Associate January 2023 – May 2023

●Assisted Warehouse Manager in ensuring daily fulfillment of all clients’ DTC orders.

●Scheduled freight pickups and deliveries using the Echoship platform.

●Processed and inspected returned products per client SOPs and company policies.

●Collaborated with Customer Service to resolve return-related issues and communicate with clients.

●Worked with clients on drafting Returns SOP.

●Leveraged and rolled out Two-Boxes returns software for efficient returns processing.

Novartis Gene Therapies – Bannockburn, IL

People & Organization Intern Summer 2020 & 2021

●Conducted policy analysis on 50+ corporate documents to contribute to a revised company handbook for 2022.

●Performed vacation accrual analysis for 1,000+ employees and cost analysis for lost vacation time.

●Utilized LinkedIn Recruiter to source and research potential candidates.

SKILLS & CERTIFICATIONS

●Project Management (ClickUp)

●Logistics & Supply Chain Operations

●Data Analysis & Process Improvement

●Customer & Client Relations

●Reverse Logistics

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