Accounts Payable Customer Service
Resume:
Felicia Scott
*** ******* ****, **** *******, AL 36032
C: 334-***-****
Email ID: **********@*****.***
Qualifications Summary
Administrative professional offering excellent communication and customer service skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Highly trustworthy and discreet; confident in interactions with individuals at all levels. Capabilities include:
Customer Service
Accounts Payable/Receivable
Word Processing & Typing
Critical Thinking
Computer/ Office Equipment Operations
Flexible
Telephone Reception
General Accounting
Experience Highlights
Guest Coordinator-Patient Access, Baptist Hospital East, Montgomery, 2021-2022
PRN
Responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions.
Sales Associate- Belk, Eastdale Mall, Montgomery, 2016-2020 Part-time
Responsible for assisting customers throughout the buying process. Greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Office Administrator, Lowndes County Sheriff Office, Hayneville, AL, 2008- present
Performed administrative and secretarial support functions for the Sheriff of the Lowndes County Sheriff Office.
Composed and drafted all outgoing correspondence and reports.
Oversaw inventory and office supply purchases.
Complied annual recommendations for end of fiscal year budgets.
Processed accounts receivable and accounts payable.
Created daily and weekly cash reports for accounting management.
Balanced monthly general ledger accounts to accurately record costs and month end accruals.
Prepared and distributed payroll for the Sheriff Department.
Researched and resolved accounts payable discrepancies.
Facilitated successful internal and external audits through thorough documentation.
Clerical & Reception, Lowndes County Sheriff Office, Hayneville, AL, 2006-2008
Opened and properly distributed incoming mail.
Answered and managed incoming and outgoing calls while recording accurate messages.
Managed office supplies, vendors, and upkeep.
Prepared memos for staff meetings and events.
Helped distribute employee notices and mail around the office.
Supervision & Management, Lowndes County Sheriff Department, Hayneville, AL, 2004-2006
Supervised three to four employees per shift.
Oversaw all operations over that shift. Resolved problems, mediated staff disputes, and handled customer complaints.
Handled training and scheduling.
Correction & Law Enforcement, Lowndes County Sheriff Department, Hayneville, AL, 2001-2004
Maintained the custody of more than 50 inmates.
Escorted inmates to and from cells and medical appointments.
Determined and assigned inmates to appropriate housing.
Conducted routine head counts.
Received and inspected mail and property of inmates.
Completed intake paperwork, fingerprints and searches.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Education
The Calhoun High School, Letohatchee, AL, 1987-1991
References
Latonja Young Hyundai Motor Manufacturing Al, LLC
Fort Deposit, Al 36032
Keisha W. Lee State of Alabama- JOP
Montgomery, Al 36108
Lenny Lee Butler County DA Office
Lowndesboro, Al 36785
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