Information Technology Subject Matter

Keith P. Murphy

Austin Texas – 512-***-**** – *****.******@***.***

QUALIFICATIONS

Accomplished technology executive with 20+ years in leadership roles, spanning Fortune 50 companies to innovative start-ups. With a robust background in technology, subject matter expert in making critical technology architecture decisions and vendor selections. Possess deep, in-depth knowledge across the full spectrum of IT, whether leading a technology team or driving initiatives, ensuring a comprehensive understanding of the tasks at hand and the technical details involved. Worked across diverse industries including Aerospace, Automotive, Retail, Cruise Lines, Fitness, and Hospitality. Responsible for designing and building IT infrastructures, managing global deployments, and overseeing large IT operations teams.

• Serving as a subject matter expert for technology architecture decisions and vendor selections, networking, storage, SaaS, PaaS solutions, cloud operations, O365/Azure administration, Active Directory, O365, SharePoint, Teams, OneDrive, Intune, EMS, Azure AD, and file server/storage.

• Creating and maintaining SLAs, change management processes, and budgets.

• Managing resources for high-impact projects and executing projects on-time and on- budget.

• Communicating proposals and ideas succinctly to stakeholders and IT team members.

• Ensuring security compliance, such as PCI-DSS.

• Collaborating with senior management regarding building and supporting IT operations.

• Managing IT departments, including employees, contractors, and vendors.

• Leading and managing projects, including major application rollouts.

• Defining disaster recovery strategies, backup systems, and business continuity procedures.

• Enterprise Resource Planning (ERP), Facilities Management, Financials, Forecasting, Labor Management Systems (LMS), Property Management Systems (PMS), Point of Sale and Payment Systems (POS)

• Technology Architecture & Vendor Selection: Serving as a subject matter expert for technology architecture decisions and vendor selections, networking, storage, SaaS, PaaS solutions, cloud operations, O365/Azure administration, Active Directory, O365, SharePoint, Teams, OneDrive, Intune, EMS, Azure AD, and file server/storage.

• IT Operations & Security: Creating and maintaining SLAs, change management processes, and budgets. Managing resources for high-impact projects and executing them on-time and on-budget. Ensuring security compliance with industry standards, such as PCI-DSS and NIST.

• IT Leadership & Management: Managing IT departments, including employees, contractors, and vendors. Leading and mentoring cross-functional teams to drive the successful implementation of complex projects.

• Disaster Recovery & Business Continuity: Defining disaster recovery strategies, backup systems, and business continuity procedures to ensure minimal operational downtime.

• Enterprise Solutions & Systems: Expertise in Enterprise Resource Planning (ERP), Facilities Management, Financials, Forecasting, Labor Management Systems (LMS), Property Management Systems (PMS), Point of Sale and Payment Systems (POS).

• Collaborative Decision Making & Strategic Alignment: Collaborating with senior management on building and supporting IT operations and aligning IT strategies with broader business objectives to drive long-term organizational success. EXPERIENCE

ReBuild Manufacturing/Slate Motors Remote 5/2021 - Present Senior Director of Information Technology

• Ground-up build of the entire IT infrastructure for a major automotive EV start-up. Directed all hardware infrastructure, including full network stack and wire plant design and deployment. Managed the purchase, configuration, and deployment of hundreds of user devices. Led due diligence for mergers and acquisitions of 15 new companies, supporting corporate growth.

• Build and deploy two Microsoft tenants.

• Manage 365/Entra/Autopilot/SharePoint/Intune/IAM.

• Manage support for 15 acquired companies.

• IAM, defender, ATP

• Artic wolf, Fortinet/Gate, Extreme

Planet Fitness Austin, TX 6/2019-2021

National Director of Information Technology

• Orchestrated the technology support, project management, new construction, and support across hundreds of retail locations and three corporate offices. Provided counsel to senior management regarding all technology architecture decisions and vendor selections.

• Supported Hybrid Azure AD.

• Managed 365/Entra/Autopilot/SharePoint/Intune/IAM.

• Installed and supported LAN and internet/Wi-Fi services.

• New construction projects.

• PCI compliance, NIST compliance.

• Fortinet/Gate, Cisco, Meraki, Ruckus.

Royal Caribbean Cruise Line Miami, FL 1/2017-2/2019 Senior Project Manager for Global Deployments

• Spearheaded projects to source, install, and maintain technology for new ships and global refurbishments. Managed a globally distributed 30-member team responsible for ship services and new ship technology build-outs. Completed MDF and IDF network installs, TV and entertainment systems, wide area Wi-Fi, POS Systems, Guest navigation systems.

• Global support.

• Installed and supported LAN and internet/Wi-Fi services.

• New construction projects.

• PCI compliance, NIST compliance.

• Fortinet/Gate, Cisco, Meraki, Ruckus

Marriott Austin, TX 2014-2017

Regional Director of Information Technology

• Managed teams with in my region consisting of support, networking, application support, security, server redundancy, and disaster recovery for mission-critical systems, MICROS POS systems.

• ON prem service, Cloud VM

• 24x7

• POS, PMS, Wi-Fi.

• PCI compliance.

• Cisco, Meraki, Ruckus

• Project management

• Meeting space, and digital advertising.

SunStream Resorts Fort Myers Beach, FL 2009-2014 Director of Information Technology

• Managed a 10-member team responsible for maintaining eight resorts and corporate operations, including budgeting, purchasing, and the monitoring and maintenance of a wide-area network and Office 365 hosted environment, MICROS POS system.

• 1400 users.

• LAN/WAN MPLS networking

• POS, PMS,

• PCI compliance.

• Cloud infrastructure, virtualization, hosted services.

• Project management.

MICROS Fidelio Fort Myers Beach, FL 2002-2009

POS/PMS Senior System Engineer

• Managed the Installation of major hotel chain Property Management Systems and POS systems including technical support on MICROS, Fidelio OPERA, CLS, Mega sys, Delphi.

EDUCATION

University of New Haven West Haven, CT - Bachelor of Science Hawthorne College Antrim, NH - Bachelor of Science CERTIFICATIONS

• Commercial rating – Rotorcraft

• Private rating – Rotorcraft

• Private rating – Fixed wing

SKILLS

• Strategic IT Planning & Budgeting

• Process Architecture

• IT Documentation & Processes

• Client & Vendor Relations Management

• Technology Deployment & Support

• RFP Development & Evaluation

• Service-level Agreement Management

• Cross-functional Teamwork & Mentoring

COMMUNITY INVOLVEMENT

• Volunteer, Youth Soccer Coach (5 years)

• Volunteer, Boy Scouts Aviation Explorers (3 years)

• Mentor & Instructor, Boy Scouts Aviation Explorers (3 years)

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