Scrum Master Project Management

EXECUTIVE PROFILE

An acclaimed Agile professional for Software Development Life Cycle – A Certified Scrum Master. Multi-faceted front-runner with a capitalist mindset, driving mission-critical results in the product life cycle, coupled with strong work ethics and impeccable integrity.

IT Services and Solution inclined professional with verified ability in planning and executing projects whilst adhering to traditional project management practices. Proficient in working closely with highly experienced Product Owner, Delivery Lead, Scrum Masters and other Stakeholders to meet business objectives and attain customer satisfaction. Capitalized on the strong communications skills, achieved consensus across organizational and functional lines and consistently delivered round the clock support till commercial success of a project while ensuring Agile/Scrum process to be implemented effectively. Maximized the productivity by providing the coaching to the team.

CORE COMPETENCIES

Success in promoting Agile practices across project definition, planning & priority setting, and project tracking while creating self- organized Scrum teams in distributed environments.

Proven experience in identifying a Scrum Team’s gaps in the Scrum Framework and leading them to adopt new practices by focusing on Scrum Values, Agile Manifesto values and principles.

Experience in Iteration Planning Meetings (IPMs), Daily Stand-Ups, Review/Demo (Technical and Business), Retrospective meetings (Iteration/Sprint, Release) and processes in order to ensure quick inspection and proper use of adaptation process.

Experienced in working on high-level technology engagements as a Scrum Master by facilitating scrum ceremonies, coaching the team, monitoring metrics amongst other duties.

Leverage Agile Scrum framework while simultaneously supporting the transparency required across program stakeholders.

Leverage Key Performance Index (KPIs) like velocity, lead time, cycle time, throughput, work in progress (WIP), sprint burndown and cumulative flow diagram just to mention a few.

PROFESSIONAL EXPERIENCE

CVS – TEXAS

Product Owner/IT project manager/Salesforce January 2019 – onwards

Developed System Integration Testing -- SIT, User Acceptance Testing – UAT, for testing the upgrades and new modules.

Key person to effectively train team in Agile Development with project management tools like: JIRA and Confluence.

Successfully facilitated user acceptance testing and test strategies with developers and users.

Applauded for implementing continuous improvement practices, improving agile execution and enhancing skills.

Scrum Champion

As a Senior Scrum Master, leading two Agile Scrum teams and one Kanban Mobile team on both iOS and Android platforms.

Leveraging Agile scrum methodology and assisting team to remove impairments by having an understanding about the control, release processes and a Salesforce scrum master.

Producing and analyzing burn down charts, Pareto chart, velocity charts, cumulative flow diagrams, and control charts to track & optimize team delivery. Key person to report the progress to senior management teams.

PROFESSIONAL QUALIFICATION

Certified Scrum Master CSM – Scrum Alliance

SAFe Scrum Master SSM 5.0 – Scaled Agile Framework

Bachelor of Science Degree in Computer Sciences

Master’s Business Administration – University of Buea

HEDIS

SIGNATURE SKILLS

JIRA/SALESFORCE, ROADMUNK, FIGMA – 6 Years

Generative AI/ML Implementation – 2 Years

Health Informatics and EPIC Implementation

CSM, CRM, SKETCH – 6 Years

Project Management – 6+ Years

SAFe – 5 year

Scrum Master – 8 years

Waterfall – 3 years

Lean – 6 years

Mobile Apps Testing – 4 Years

Agile SDLC – 8 Years

Kanban – 6 Years

CRM, CERP, NIST – 3 years

SQL, HER, HL7. HFIR, EHRM

EPIC Implementation

CORE SKILLS & ATTRIBUTES

Vision & Mission Planning

Project Management

Agile & Lean Methodologies

Scrum Ceremonies

Product Backlog Refinement

Change Management

Workflow Management

Project Reporting

Stakeholder Management

Knowledge Monitoring

Client service Compliance

Team Leadership & Coaching

Metrics Reporting on JIRA, RALLY, TFS, Confluence

Risk & Issue Management

Operational Support – Internal/External

Cobol

Mainframe

SALESFORCE

PROFESSIONAL EXPERIENCE CONTINUED

Service Delivery Management

Building credibility and establishing rapport, with internal & external stakeholders at multiple levels from business owners to industry professionals.

Incorporating new tools and ways to keep the team engaged during retrospectives.

Promoting continuous platform delivery by tracking progress amongst various work streams and managing team throughput, obtaining necessary resources and removing sprint backlog.

Project Execution Excellence

Spearheading projects including planning & execution of programs; providing inputs on major issue resolutions.

Maintained, reported and escalated timely progress to the Project Steering Group/Project Sponsor and initiated and tracked corrective measures by assessing Scrum Maturity.

Involved in end-to-end project closing tasks including handover project docs/deliverables/final status report, final customer acceptance, clean up customer data and environment, conducted administrative close-out activities.

TJX– Boston

Scrum Master/ IT Auditor July 2015 – December 2018

Notable Attainments:

Effectively developed strategic plans and managed the dependencies between scrum teams and lines of business.

Key person to embrace the cultural changes and collaborate with stakeholders advance organization’s agile transformation.

Deepened the understanding of Agile and Scrum of team and stakeholder whilst constantly improvising sprint to sprint.

Project Execution + Scrum Methodologies

Worked with business and technical teams to understand key success criteria, assess risk and develop an effective feature delivery plan and communication plan.

Escalated issues in a timely manner if needed.

Ensured teams follow Agile practices and values and adopted best practices to enhance the efficiency of teams.

Continuously monitored the progress & performance of the project and guided teams to independently drive continuous improvement.

Documented the progress and communicated to top management and key stakeholders.

Assisted product owners in effectively managing the product backlogs; responsible for enacting Scrum values and practices, ensuring teams follow Agile practices and values, and adopting best practices to enhance the efficiency of teams.

Collaborated to assess the scrum maturity of the organization and devised a strategy to enhance the team’s maturity, identify opportunities to automate or streamline current processes.

Facilitated and coordinated daily standup, story point estimation, sprint/release planning meetings, reviews and other ceremonies.

SIEMENS– TEXAS

Business Analyst - Scrum Master August 2012 – June 2015

Notable Attainments:

Successfully created UML diagrams like Use case Diagrams and Activity Diagrams as well as created mock-up screens with MS Visio.

Effectively liaised with QA teams to design and develop teats plans and test cases to perform Use Acceptance Testing, Functional Testing and Regression Testing.

Committed to team success and excellence in the work product, including precise requirements, requirements traceability matrices for QA and Testing.

Demonstrated adeptness to take a business request and analyzed the current system and process changes needed to realize the new capabilities.

Developed Graphical representations of complex business processes and user – stakeholder requirements, demonstrating the design of the product or service. Defined the testing of the cases; translated stakeholder requirements into over 10 different tangible deliverables such as

functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.

Delivered complex projects' requirements from ideation to training users on the newly implemented business capabilities.

Quantified change controls, options and share impact with stakeholders and project teams to drive the decision making.

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