Customer Service Support Worker
Resume:
Charlene Felissaint
*-*** ******* ** *******,On M1k 2k2
******************@*****.***
Objective:Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skill set to help your corporate mission and exceed team goals. Skills:
• Extremely motivated and passionate in whatever I choose to do. Strong interpersonal and communication skills and know to handle and deal with different kinds of people and circumstances. Equally effective working independently and in cooperation with others.Certified First Aid/CPR C, WHMIS, OHS for Workers and Supervisors
• Customer service training to meet AODA Legislation
• Punctual and reliable with strong work ethics
• Languages English, French
• Microsoft office
Work experience:
Personal Support Worker, 12/ 2022 to 03/ 2023
CHAETWELL TRILOGY long term care residence( Placement) Scarborough
• Assisted with all activities of daily living, including bathing, toileting, dressing, mobility, and feeding with patience and car
• Monitor patient patiently to recognized changes in their behavior/condition regularly and attentively
• Prepared multiple rooms to the institution hospitality guidelines effectively every time
• Provided safe mobility support to help patients move around personal and public spaces
• Encourage clients to eat, fed clients who required assistance
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
Sale Floor Representative
Toronto, ON KWIL STAFF INC/ Jan 2017 to Current
• Held Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training Responsible for putting labels on boxes Housekeeper
Ville
Best Western Premier Potion/ Apr 2010 to Mar 2016
• Greet every guests with a smile and friendly hello, even when busy
• Clean rooms completely, started at furthest point from door and cleaning, wiping, or vacuuming every surface while checking for damage
• Inspect rooms for damage and alert management of issues
• Request maintenance orders fix non-working equipment or address damage
• Cheek rooms to verify vacancies post cheek-out
• Cleaning and disinfecting bathrooms, sinks and other sanitary equipment Education:
Personal Support Worker CJ Health Care College 2023 High School Diploma SCAS (Scarborough Centre For Alternative Studies Toronto, ON Reference:
Ofelia Atienza ( Professors Cj Health College / 416-***-**** / ******.*********@*****.***) Jeneybe Betos ( CJ Health Care College /647-***-**** / *******.*********@*****.***) Donna Pierre ( ChartWell Trilogy Long Care Residence / 647-***-****
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