High School Front Desk

Lelanita Chance

*** **** ***** ******, ********, NY 11236 917-***-**** *******@***.***

CHALLENGING POSITION

Motivated individual seeking an opportunity to support an organization achieve its objectives. Outstanding interpersonal skills. Well organized, Demonstrate compassion. Excellent verbal and written communication skills. TECHNOLOGY

Microsoft Office Building Link Yardi

EDUCATION

Canarsie High School, Brooklyn, New York – High School Education PROFESSIONAL EXPERIENCE

Concierge, Planned Companies, Long Beach, NY (September 2021 – December 2024) Senior Concierge, Planned Companies, Brooklyn, NY (July 2016 – September 2021) Ø Greeted residents along with their guest and family members in a cordial manner Ø Handled packages delivered by USPS, UPS, FedEx and Amazon Ø Assisted with trouble shooting and solved miscellaneous issues Ø Provided residents with taxi & local dinner reservations when necessary Ø Answered telephone calls at the front desk in a professional and courteous manner Ø Informed management of any concerns or issues

Ø Navigated through Yardi and BuildingLink software Home Health Aide, Partners in Care, Brooklyn, NY (June 2012 – July 2016) Ø Worked 1 on 1 with patients

Ø Assisted patients personally through personal services, such as bathing, grooming, and dressing Ø Preparing an dserving meals and snacks

Ø Grocery shopping for food and other household necessities Ø Supported patients by providing housekeeping and laundry services Assistant Manager, KFC & Taco Bell, Brooklyn NY (March 2000 – October 2011) Ø Partnered with the General Manager on success metrics Ø Led and guided restaurant team on reaching goals Ø Took ownership by providing friendly interactions, a clean restaurant, and hot, fresh meals Ø Grew and mentored team members through the training and hiring process Ø Communicated goals, promotions, and business updates effectively Ø Created a positive and collaborative family environment References Furnished Upon Request

Contact this candidate