Customer Service Warehouse Operations

GARY BRYANT

***************@*****.*** 469-***-**** Dallas, TX 75201

Professional Summary

Hardworking and safety-focused logistics professional with over 5 years of combined experience in warehouse operations and long-distance commercial driving. Proven ability to lead teams, operate heavy machinery, and maintain accurate inventory and transportation records. Committed to on-time deliveries, maintaining safe work environments, and supporting organizational efficiency through reliable performance and a strong work ethic.

Key Skills

• Certified Forklift & Reach Truck Operation

• Team Leadership & Staff Training

• OTR Driving & DOT Compliance

• Shipping, Receiving & Order Fulfillment

• Equipment Inspection & Maintenance

• Inventory Control & Documentation

• Strong Physical Stamina & Safety Awareness

• Customer Service & Communication

Professional Experience

American Freight – Arlington, TX

Warehouse Manager Jan 2023 – May 2025

• Supervised and trained warehouse staff on forklift operation and safety procedures.

• Managed daily operations, shipping/receiving schedules, and warehouse layout optimization.

• Oversaw inventory flow, pulling and staging orders for timely delivery or customer pickup.

• Conducted equipment checks and maintained a clean, hazard-free work environment.

Road Falcons Inc. – Gary, IN

OTR Truck Driver May 2021 – Apr 2023

• Operated commercial trucks across regional and national routes, ensuring timely delivery.

• Maintained detailed driving logs, mileage reports, and vehicle service records in compliance with HOS regulations.

• Communicated regularly with dispatch to manage routes and resolve delivery issues.

• Conducted pre- and post-trip vehicle inspections and secured freight during transport.

Tops Communication – Dallas, TX

Reach Truck Operator Jul 2019 – Feb 2021

• Safely operated reach trucks to retrieve and store inventory in high-bay racking.

• Supported outbound logistics through packing, staging, and load preparation.

• Assisted with inventory management and cycle counts.

• Upheld warehouse safety protocols and cleanliness standards.

Education & Training

GED

Michigan Training Unit – Ionia, MI (2000)

Certifications

• CDL – Class A

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