Customer Service Payment Processing
Resume:
R
Hugo Rivera
riverhugo***@gmail.c
om
Dallas, 75233
SUMMARY
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
SKILLS
Payment Processing
Cash Register Operation
Customer Assistance
ID Verification
Cash Handling
Payment Collection
Customer Service
EXPERIENCE
Cashier
Greenville, Texas
Zaxby's Chicken Fingers & Buffalo Wings/ Jun 2024 to Aug 2024 Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers. Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures. Processed returns and exchanges of merchandise in accordance with store policies. Busser
Royse City, Texas
Matt's El Rancho/ Oct 2023 to Jan 2024
Greeted customers and answered questions about menu items. Provided quick and efficient clearing of tables between courses. Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties. Maintained cleanliness of restaurant dining area throughout shift. Replenished napkins, condiments, silverware and glassware as needed. Followed all safety regulations while carrying heavy trays or dishes to the kitchen. Delivered food orders to tables in a timely manner according to company standards. Ensured that each table was properly set before seating guests. Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Conducted regular checks on customer satisfaction levels during meal service. Busser
Grand Prairie, Texas
Cheddar's Scratch Kitchen/ Nov 2022 to Mar 2023
Greeted customers and answered questions about menu items. Provided quick and efficient clearing of tables between courses. Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties. Maintained cleanliness of restaurant dining area throughout shift. Replenished napkins, condiments, silverware and glassware as needed. Followed all safety regulations while carrying heavy trays or dishes to the kitchen. Delivered food orders to tables in a timely manner according to company standards. Ensured that each table was properly set before seating guests. Conducted regular checks on customer satisfaction levels during meal service. Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
EDUCATION AND TRAINING
High School Diploma
Duncanville High School May 2023
Duncanville, TX
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