MATTHEW
SULLIVAN
****************@*****.***
Chicago, IL 60651
Bold Profile
SKILLS
Experienced with Legal Research Software
Skilled in Utilizing Westlaw for Legal Analysis
Expertise in Adobe Acrobat for Document Review
Legal Document Management
Proficient in Microsoft Word
Advanced Excel Skills
PowerPoint Presentation Development
Microsoft Office Suite: Access
Microsoft Office Suite: Outlook
Client communication
Office administration
Communication Tools: Zoom
Communication Tools: Skype
Proficient in Google Meet
Communication Tools: Dropbox
Additional Skills: Data Entry
Additional Skills: Image Scanners
Additional Skills: Office Equipment (Fax, Copiers)
Social Media Engagement
Additional Skills: Customer Relationship Management (CRM) Tools
Case management
Proficient in MS office
Legal research
EDUCATION
Century College
White Bear Lake, MN • 03/2017
Associate of Arts: VT Information Processing
Northern Illinois University
DeKalb, IL • 05/2010
Some College: General Studies
Illinois Central College
Peoria, IL • 05/2002
Associate's Degree: Culinary Arts/Chef Training
PROFESSIONAL SUMMARY
Motivated and results-oriented professional with extensive experience in administrative support, legal services, and operations management. Highly skilled in conducting legal research, preparing legal documents, managing complex office functions, and fostering positive relationships with clients and team members. Adept at using technology to streamline processes and improve efficiency. Known for excellent attention to detail, problem-solving abilities, and strong communication skills. Proficient in Microsoft Office Suite, legal research tools, and team leadership.
WORK HISTORY
Law Offices of Garry A. Payton - Paralegal
Chicago, IL • 07/2024 - Current
Conduct legal research, analyzing statutes, case law, and legal articles to support case preparation
Draft, review, and file legal documents, including pleadings, briefs, appeals, and contracts
Manage client communications, offering expert consultation and maintaining confidentiality in high-stakes matters
Coordinate logistics for trial preparation, organizing exhibits, and ensuring all materials are accurate and accessible
Perform administrative duties such as document filing, data entry, and legal database management (LexisNexis, Westlaw)
Enhance operational efficiency by supporting the training and development of junior staff and streamlining office procedures
Re-Entry Affairs - Administrative Assistant
Marion, IL • 03/2017 - 02/2025
Oversaw clerical team operations, optimizing workflow and establishing effective scheduling protocols
Managed customer service operations, answering inquiries, processing orders, and providing account assistance
Developed and maintained databases to streamline information flow, improving office productivity
Coordinated internal and external communications, ensuring accurate and timely delivery of important materials
Implemented new office technologies, training staff to use various software tools effectively
Supported event and conference planning, creating materials and managing event logistics
ACCOMPLISHMENTS
Successfully managed high-pressure legal case preparation, contributing to a significant number of favorable outcomes for clients.
Played a key role in improving office workflow through the development of training programs and the implementation of new technologies.
Delivered exceptional customer service, maintaining a strong rapport with clients, vendors, and stakeholders.
ADDITIONAL INFORMATION
Strong ability to adapt and learn new skills quickly., Dedicated to maintaining confidentiality and ethical standards in all professional interactions.
.