Financial Services Process Improvement

Bhavya Bharat Sumaria

Phone: +91-989******* Email: **************@*****.*** Mumbai

LinkedIn: linkedin.com/in/bhavya-sumaria

Professional Summary

Detail-oriented finance professional with over 4 years of experience in financial services, specializing in SWIFT payments processing. Adept at reconciliation, client relationship management, and process improvement. Strong analytical and problem-solving skills, with leadership experience and a collaborative team approach.

Work Experience

SS&C GlobeOp Financial Services India Pvt. Ltd.

Senior Associate March 2021 – Present

End-to-end processing of high-value SWIFT payments for global clients, ensuring compliance with industry standards and internal controls

Performed daily reconciliation and ensured timely resolution of payment discrepancies and exceptions

Coordinated with international banking counterparts to handle inquiries, investigations, and payment rejections

Monitored payment queues and ensured adherence to cut-off times to avoid late settlements and penalties

Contributed to process improvement initiatives by identifying inefficiencies and suggesting automation opportunities

Maintained detailed documentation and audit trails for internal and external audit purposes

Trained and mentored new team members on payment processes and system navigation

Recognized for consistent accuracy, attention to detail, and maintaining service level agreements (SLAs)

Motilal Oswal Financial Services Ltd.

Financial Advisor October 2020 – December 2020

Managed portfolio of clients and provided personalized investment strategies

Advised clients on stock trading opportunities in the financial market

Created tailored investment plans based on risk profile and financial goals Anand Rathi Share and Stock Brokers Ltd.

Summer Intern May 2019 – June 2019

Internship Project: A Study on Various Investment Avenues with Reference to Mutual Fund and Equity Products

Worked as a Relationship Manager, generating leads for the company

Conducted investment awareness sessions for potential and existing clients Education

Postgraduate Diploma in Management (PGDM), Finance Thakur Institute of Management Studies & Research (TIMSR), Mumbai 2020 72% Bachelor of Management Studies (BMS)

Nirmala College, Mumbai (University of Mumbai) 2018 80% Higher Secondary Certificate (HSC), Commerce

KES Shroff College of Commerce & Arts, Mumbai 2015 69% Secondary School Certificate (SSC)

The Saraswati Vidyalaya, Thane 2013 83%

Certifications

Investment Banking and Private Equity – Imarticus (Jan 2019)

Financial Modeling Training – EduPristine (in association with BSE)

Advanced Excel Training – GreyBrick

NISM Series 12 – Securities Market (2018)

Online Stock Trading Certification

Basic Chinese Language Course (2018–2019)

Skills

Communication, Attentive Listening, Leadership, Critical Thinking, Teamwork, MS Office, Tally, Adobe Photoshop

Extracurricular Activities

Member, Finance Conclave Committee – TIMSR

Process Owner of BOLT, EVOQUE Fest – TIMSR

Head of Media Team – TIMSR

Active participant in various college-level events and festivals

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