Customer Service Security Officer
Resume:
Craig A Smith
Mauston, Wisconsin 53948
********@*****.***
PROFESSIONAL SUMMARY
Extensive security background, 20 years of service and training in regards to First Aid, CPR, Incident Command, Terrorist training, blood borne pathogens, verbal judo, active shooter training, first responder, and securing the scene, defensive driving and clean driving record.
SKILLS
Domestic disputes, drunken individuals, lost children or elderly, violent patrons, traffic accidents, welfare checks, drug-related calls. Ability to diffuse and de-escalate most situations. Have been a trained weather spotter and Ham Radio operator for my entire adult life. Familiar with using wand and metal detectors to search for weapons. Reliable and diligent about performing tasks expected.
Outstanding customer service.
WORK EXPERIENCE
7/1999 to 6/2019
HoChunk Casino
Wisconsin Dells, Wisconsin
Security Officer
• Answer alarms and investigate disturbances.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors.
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
CERTIFICATIONS, LICENSES, AWARDS
Skywarn Spotter Training
Active Shooter Training
First Responder, CPR, First Aid training
Surveillance Detection course for Law Enforcement and Security Professionals
Incident Command Training thru FEMA
Integrated Security Defensive Tactics
Bloodborne Pathogens Course
Emergency Coordinator
Contact this candidate