Customer Service Data Entry

Elena Pamatz

Orange, CA *****

*********@*****.***

+1-714-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

National Account Resolution Specialist

Tricon Residential-Tustin, CA

May 2024 to Present

• managing collections for single family homes

• Responding to residents inquiries via call/email

• Adjusting ledgers as needed

• Collection calls/emails

• Data entry

• Communicating within department's efficiently

• Sending out notice to pay and file for evictions as per state regulations. Customer Service Representative

VCA Los Altos-Long Beach, CA

August 2021 to April 2024

On daily basis forwarding calls to respective lines, checking patients in and out, helping clients with insurance claims, various cleaning tasks as well as going over treatment plans with clients. Property Manager

Public Storage-Orange, CA

February 2020 to August 2021

Manage property and any customer issues that arise. Keep property clean. Take reservations over the phone and collections

Sales Associate

Petco-Orange, CA

January 2019 to December 2019

Helping customers, cashiering and stocking goods

Call Center Representative

Warrior Custom Golf-Irvine, CA

January 2017 to December 2018

Supervisor: Josh

Phone number:+1-949-***-****

Job duties: Promote the companies deals vi phone calls to customer and transferring them to a sales representative

Retail associate

Forever 21-Santa Ana, CA

October 2016 to January 2017

Duties: serve the customer, keep store clean and organized Education

Associate's degree in Veterinary Technology

Cedar Valley College

August 2024 to Present

High School diploma

Villa Park High School

2012 to 2016

Skills

• Microsoft Word

• Pet care

• Front desk

• Negotiation

• Management

• Microsoft Excel

• Inventory Control

• Veterinary experience

• Animal care

• Computer skills

• Sales

• Property Management

• Fast learner

• Accounting

• Office Management

• Retail Sales

• English

• Cash Handling

• Merchandising

• Store Management Experience

• Retail Management

• Organizational Skills

• Phone etiquette

• Call Center

• Microsoft Office

• Customer service

• Bilingual

• Veterinary terminology

• Spanish

• Animal handling

• Communication skills

Certifications and Licenses

driver's license

Additional Information

SKILL HIGHLIGHTS

-highly proficient at speaking spanish

-can read and write in spanish

-very good with people

-fast learner

-responsible

-willing to learn any duties as needed

Contact this candidate