Yen Nguyen
Cell:470-***-****
*****@*****.***
Summary
● Responsible administrative support professional with extensive experience in Fulfillment and Shipping environments.
● Established operational procedures for activities, such as verifying incoming and outgoing shipments, handling and disposing of materials, and keeping warehouse inventory current.
● Conferred with department heads to ensure coordination of warehouse activities with activities such as production, sales, and purchasing.
● Directed the organization and maintenance of the warehouse, including inventory management, safety protocols, and equipment upkeep.
● Supervised warehouse employees, scheduled shipments, resolved supply chain disruptions, and established efficient operational procedures.
● Developed and implemented employee schedules, managed timekeeping and payroll, and handled all human resources functions.
● Oversaw packaging, shipment, and customer communication for all freight orders.
● Communicated directly with manufacturers to troubleshoot problems, answer product inquiries, and maintain positive relationships.
Skill
● Operations management
● Proficiency in fulfillment & shipping
● Microsoft Office
● Quick learner
● Motivational leadership style
●
Inventory control
● Results-oriented
● Client-focused
● Training and development
● Time management ability
● Operations forklifts
Experience
Manager 07/18/2023 to current
Fine Manager Atlanta, GA
● Strong communication and interpersonal skills, effectively interacting with clients and employees
● Develop and manage the salon's budget, allocating resources to different areas of operation.
● Track expenses closely, identifying areas where costs can be reduced or optimized.
● Prepare accurate financial reports, including income statements, balance sheets, and cash flow statements. Operations Coordinator 01/2014 to 05/24/2023
RR Donnelley - IPD Plant Atlanta, GA
● Mastered the intricacies of the process flow within each department.
● Coordinated closely with quality control regarding products awaiting disposition. Established and adjusted work procedures to meet production schedules.
● Supervised production schedules, production quality, and on-time delivery. Oversaw the development and
launch of Delta, Home Depot, York ...
Warehouse Supervisor - Shipping And Receiving 01/ 2004 To 01/ 2005 Graphcom - A Consolidated Graphics Company Smyrna, GA
● Supervised material flow, storage and global
order fulfillment. Maintained accurate stock
records and schedules.
● Oversaw hiring and training of 20 new employees each quarter.
● Operated powered lift trucks, pallet jacks, and forklifts safely, with a 0% incident rate. Resolved service issues promptly, including coordinating and processing returns. Finishing Production Shift Lead 02/1994 to 01/2004 Fulfillment Specialist Hapeville, GA
● Coordinated preventative maintenance on existing and new production equipment, including routine calibration.
● Established and adjusted work procedures to
meet production schedules. Supervised
production schedules, production quality and
on time delivery.
● Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Education and Training
● High School Diploma
Activities and Honors
● Teach Sunday School at Our Lady of Vietnam Catholic Church