Pharmacy Technician Patient Care

Location:

Newark, NJ

Posted:

May 29, 2025

Contact this candidate

Resume:

KATIE PHILLIPS

**** ******* **** ****

Kernersville, NC 27284

336-***-****

************@*****.***

Career Objective

Experienced and certified pharmacy technician with over 15 years of experience in outpatient and hospital settings. Dedicated to providing outstanding patient care, supporting clinical teams, and improving medication access and adherence. Seeking a position where I can contribute to a dynamic healthcare team and continue to grow in the pharmacy profession. Professional Skills

• Medication reconciliation and fill history collection

• Insurance adjudication and prior authorization support

• Strong understanding of prescription assistance programs

• Patient communication and appointment scheduling

• Clinical data entry and medication therapy support

• Experience compounding and mixing chemo IVs

• Proficient with pharmacy software and electronic health records

• Reliable, self-directed, and collaborative

Professional Experience

Wake Forest Baptist Hospital — Pharmacy Technician II Lead April 2016 – April 2025

• Supported pharmacists in clinical and outpatient care, assisting with refills, prior authorizations, and prescription processing.

• Delivered medications to approximately 75 patients’ bedside daily.

• Coordinated with patients, providers, and insurance companies to resolve medication cost and access issues.

• Monitored refill adherence and contacted patients regularly to ensure therapy compliance.

• Collaborated with several providers on Medication Therapy Management and outreach initiatives.

• Trained 30+ new pharmacy technicians and maintain up-to-date knowledge of pharmacy systems and protocols

Harper Eye Care Center — Optometric Technician

May 2015 – February 2016

• Assisted optometrists in patient care, including intake, pre-testing, and contact lens instruction.

• Scheduled patient appointments and managed insurance verification. Garber Eye Center — Optometric Technician

August 2014 – May 2015

• Supported clinical team with vision testing, charting, and patient education.

• Maintained equipment and updated electronic patient records. Gateway Pharmacy — Pharmacy Technician I

January 2014 – August 2014

• Filled prescriptions and supported daily pharmacy operations in a retail setting.

• Communicated with insurance providers to resolve claim rejections and copay issues. Winston Salem Healthcare Pharmacy of Novant — Pharmacy Technician II March 2006 – January 2014

• Assisted in preparing and compounding medications, including IV admixtures.

• Provided patient counseling support and helped patients enroll in assistance programs. Education

Certified Pharmacy Technician (CPhT)

Certified since 2006 – Present

Forsyth Technical Community College

Pharmacy Technician Coursework, 2004 – 2005

East Forsyth High School

Diploma, Class of 2004

Additional Qualifications

• Clear understanding of HIPAA and patient privacy practices

• Strong verbal and written communication skills

• Demonstrated leadership through training and mentoring new staff References