Inventory Management Customer Service
Resume:
PROFESSIONAL SUMMARY
WORK HISTORY
USPS, Oakdale, CA
Mail Delivery, Mail Sorting, Customer Service, Route Navigation, Driving, Lifting, Weather Conditions, Data Entry, Inventory Management
Fc associate 1, 12/2021 - Current
Amazon, Tracy, CA
Fc associate 1, 04/2020 - 08/2021
Amazon, Tracy, CA
Bartender, 08/2018 - 06/2020
Black Oak Casino, Tuolumne, CA
OAKDALE, CA 95361
*********@*****.***
Bold Profile
SKILLS
CANDI HEPSTALL
Basic Computer Skills: Proficiency in using computer systems and software for order processing and inventory management.
•
Attention to Detail: Accuracy and precision in picking, packing, and shipping orders.
•
Physical Stamina: Ability to stand for extended periods, lift and move merchandise, and navigate a warehouse environment.
•
Organizational Skills: Ability to organize and manage inventory effectively.
•
Teamwork and Communication: Ability to work effectively with others and communicate clearly
•
Basic Computer Skills: Proficiency in using computer systems and software for order processing and inventory management.
•
Attention to Detail: Accuracy and precision in picking, packing, and shipping orders.
•
Physical Stamina: Ability to stand for extended periods, lift and move merchandise, and navigate a warehouse environment.
•
Organizational Skills: Ability to organize and manage inventory effectively.
•
Teamwork and Communication: Ability to work effectively with others and communicate clearly.
•
Served high customer volumes during special events, nights, and weekends.
•
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
•
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking
•
• Servsafe alcohol certified
• Food handler certified
• Computer skills
• Problem solving skills
• Trainer
• Inventory control
Dual Rate bar back/bartender, 08/2017 - 08/2018
Black Oak Casino, Tuolumne, CA
Heavy duty cleaner, 08/2015 - 08/2017
Black Oak Casino, Tuolumne, CA
inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
•
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
•
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
•
• Kept bar presentable and well-stocked to meet customer needs. Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
•
Followed alcohol awareness procedures for preventing excessive guest intoxication.
•
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
•
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
•
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
•
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
•
Served high customer volumes during special events, nights, and weekends.
•
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
•
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
•
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
•
Ensured proper disposal of hazardous materials according to company guidelines and regulations.
•
Exercised care in use of hazardous cleaning chemicals, equipment and methods.
•
Enhanced workplace safety by consistently adhering to established cleaning protocols and procedures.
•
Streamlined work processes by identifying inefficiencies in current routines and suggesting practical solutions that resulted in time savings without sacrificing quality results.
•
Performed deep-cleaning tasks, eliminating stubborn stains and buildup from various surfaces throughout the facility.
•
Increased overall cleanliness with diligent attention to detail in all areas of the facility.
•
Improved efficiency by expertly operating industrial-grade cleaning equipment such as floor scrubbers and power washers.
•
Dual Rate Barback/bartender, 10/2014 - 08/2015
Black Oak Casino, Tuolumne, CA
Bus Person, 04/2014 - 10/2014
Black Oak Casino, Tuolumne, CA
Assisted in training new hires on company-specific procedures, ensuring seamless integration into their roles as heavy-duty cleaners.
•
Handled equipment, chemicals, and materials properly and with caution.
•
Used time management and efficient cleaning methods to meet deadlines.
•
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
•
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
•
• Restocked ice, condiments, and snacks.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
•
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
•
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
•
• Replaced empty kegs and soda syrups.
Coordinated with servers and bartenders to maintain smooth operation of bar area.
•
Assisted in setting up and breaking down bar area for special events.
•
Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
•
• Delivered food to customers at bar and tables.
• Learned how to make wide variety of mixed drinks. Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
•
Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
•
Maintained cleanliness of the dining area, contributing to a pleasant atmosphere for guests.
•
Improved operational efficiency through effective communication with fellow team members regarding guest needs and potential issues.
•
Displayed strong multitasking abilities while balancing the needs of multiple tables simultaneously during peak hours.
•
Assisted servers in delivering exceptional service by quickly refilling drinks and attending to guest needs.
•
Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing overall dining experience.
•
Promoted a safe working environment by consistently following proper sanitation procedures when handling dishware and utensils.
•
Heavy Duty Cleaner, 06/2013 - 04/2014
Black Oak Casino, Tuolumne, CA
Porter, 07/2010 - 06/2013
Black Oak Casino, Tuolumne, CA
Demonstrated adaptability by effectively serving in various roles as needed, such as server assistant or host/hostess support.
•
Maintained high standards of cleanliness, resulting in increased customer satisfaction scores for the organization.
•
Exceeded inspection expectations with meticulous attention to detail when sanitizing restrooms, kitchens, and common areas.
•
Upheld exceptional customer service standards while interacting professionally with clients during on-site visits or consultations.
•
Improved efficiency by expertly operating industrial-grade cleaning equipment such as floor scrubbers and power washers.
•
Increased overall cleanliness with diligent attention to detail in all areas of the facility.
•
Displayed strong problem-solving skills when faced with challenging situations involving tough-to-clean materials or unexpected messes.
•
Assisted in training new hires on company-specific procedures, ensuring seamless integration into their roles as heavy-duty cleaners.
•
Performed deep-cleaning tasks, eliminating stubborn stains and buildup from various surfaces throughout the facility.
•
Exercised care in use of hazardous cleaning chemicals, equipment and methods.
•
Communicated with coworkers and managers about completed duties.
•
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
•
Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
•
• Cleaned and organized building areas as required.
• Performed cleaning and maintenance duties as directed. Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
•
Maintained building exteriors for professional, clean presentation standards.
•
• Stored supplies safely and securely to prevent theft and damage. Greeted guests with warmth and professionalism for friendly, helpful service.
•
• Completed sweeping, mopping, and window-cleaning. Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
•
Increased workplace safety by immediately reporting potential hazards.
•
Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
•
EDUCATION
High School, 01/2008
Theodore Bird High School - Sonora, CA
High School, 01/2007
Summerville High School - Tuolumne, CA
High School, 01/2005
Don Pedro High School - Coulterville, CA
JOB SKILLS
• Servsafe alcohol certified
• Food handler certified
Contact this candidate