Customer Service Representative

TRACI C. BAILEY

**** ********* ***** • Miamisburg, Ohio 45449 • **********@***.***

• Cell: 937-***-****

WORK

EXPERIENCE: Sales Associate/Cashier

Dollar Tree 6/20 - 3/23

● Handled cash and credit transactions with customers

● Scanned goods and collected payments

● Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and there is adequate change. Customer Service Representative

Teleperformance 6/09–10/10

● Worked exclusively for the contract Teleperformance had with AT&T

● Answered inbound customer service questions

● Discussed billing and service packages with customers

● Assisted with troubleshooting cell phones and equipment Clerical Administration & Transcription Printing Assistant Orthopedic Institute of Dayton 5/03– to 5/09

● Formatted, printed, and attached medical dictation for charts

● Invoiced requests from attorney offices for medical records

● Mailed records and request for narrative reports and questionnaires

● Worked the front desk as needed, answering phones

● Managed inventory and ordered supplies

EDUCATION: Miamisburg High School Graduated 1991