Mar’kaysia Marc
Augusta, Georgia *****
************@*****.***
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. EXPERIENCE
Henning RMS, Estero Fl - Administrative Assistant
April 2022 - April 2024
● Worked with assigned staff member(s) by scheduling appointments and maintaining calendar, and by organizing, coordinating, and prioritizing activities.
● Set-up and maintained current office files and computer databases, both hardcopy and computer files.
● Ordered and maintained adequate inventory of office supplies Alorica, Fort Myers Fl - Tech Support
February 2021 - March 2022
● Acknowledged and resolved customers concerns
● Kept records of customer interactions, transactions, comments, and complaints.
● Managed a team of junior customer service representatives. Palms of Fort Myers, Fort Myers, Fl - Receptionist April 2019 - February 2021
● Kept up-to-date records on residents
● Faxed, copied, and scanned documents
● Made appointments for Residents
● Checked in guests and visitors
EDUCATION
Fort Myers High School - Diploma
August 2015-May 2019
Skills
Management
Technology Literacy
Microsoft Office Knowledge
Customer Relations
Communication & Phone Handling