EUN JU LEE(Anna)
**** *** **. #***, **********, CA 90706
************@*****.***
EDUCATION
University of Southern California (9/1997): M.A. coursework completed in East Asian Interdisciplinary Studies.
California State University, Los Angeles (6/1991): B.A. degree in Sociology.
Los Angeles City College (1988-1989), undergraduate coursework completed for a transfer to CSULA. Journalism, Korean History, Accounting, Psychology etc.(2015-2016)
University of California, San Diego (1987): Major in Electrical Engineering, Biology, Chemistry. San Diego Mesa College (1987): Psychology. Santa Monica City College: Japanese
EMPLOYMENT HISTORY
Owner/Social Worker: Ellendale Research & California Education and Social Service Center; (April 2008 to Present), Full Time.
---Working for in home elderly care of family members and community through self-owned business style. Outreached at community organizations and churches to help facilitate senior housing and urban development. Participated conferences, meetings of other organizations. Assisted to fill out forms, conducted translation services for interviews with various social services. Advised about Medical, Medicare, and Social security benefits for disabled and senior citizens. Consulted elderly seniors for affordable housing, SSI & SSA through phone or in one in conversations. Provided information regarding Cal Fresh food stamps, in home support services, child support collection processes, unemployment insurance benefits, and other government assisted programs. Also conducted research studies on US-Korea relations, international relations, and especially on East Asian region.
Social Worker Assistant: Daylight Adult Day Health Care Center, Kingsley, Angel Adult Day Health Care Center (May 2004 to March 2008), Full Time
--- Assessed frail elderly and senior clients to identify their psychological status and provide necessary interventionist measures including one-on-one counseling, group counseling, education, and consultation services to achieve social service goals. Provided monitoring, progress notes, and follow up reports on day to day mental conditions of clients.
---Completed all admission paperwork at the initial intake interview. Provided writing for quarterly, reassessment, and follow up reports. Assessed home environment ensure that clients are provided with safe and secure home environment. Explained general procedure, managed case files for, mental health care services daily. Assisted clients to obtain transportation, housing, in home support services, and other medical services for hearing and mobility impaired elderly seniors.
Service Representative: Social Security Administration (July 2001 to December 2001), Full Time
---Provided assistance to beneficiaries or applicants in a field office regarding retirement, Survivors benefits, disability, Medicare insurance, and the Supplemental Security Income Program. Specifically assigned to a team for processing social security card applications. Coded, evaluated evidence based on legislative requirements and checked documents for authenticity. ---Duties include interviewing persons to obtain information. Explained procedures, and resolved problems in payments based on eligibility. Screened benefit claims to ensure their accuracy and completeness. Initiated simple claims, notified superiors of problems, computed amounts and monthly rates of benefits. Prepared claims for processing and provide advice and assistance to other staff members.
Family Support Officer I & II: L.A. County District Attorney’s Office, Bureau of Family Support Operations (Child Support Services Department ) (March 1998 to May 2001), Full Time
---Reviewed financial and family circumstances in order to answer general and case specific questions from clients, informed clients regarding child support compliance rules, interpreted family support payments, intake information. Documented case notes into automated response system. Responsible for reception of calls from custodial and non-custodial parents and refer calls to attorneys, employers. Explained procedures, and provided advises and consultation on the phone. Discussed about client case status by reviewing client’s family and financial records. Located and reviewed case files to determine appropriate remedies for collection of payment for support. Responsible for initiating to enforce court orders for enforcement of child support rules by setting up appointment schedules for interviews, or sending letters to parties of cases. Researched system to assess and review public files and took legally administered enforcement actions, including suspension of licenses, putting lien on non-custodial parent’s properties, garnish wages, and incarceration of non-custodial parents for non-payment of child support, Processed and updated collection and distribution accounts in the database by reviewed documents case note files of cases.
Research fellow: University of Southern California, East Asian Studies Center (August 1996 to July 1997), Part Time.
--Prepared, processed, and distributed written reports for Internet Web pages maintained by the Center. Selected, gathered, and consolidated research materials to be used in narrative report, which include multidisciplinary studies, collected, compiled, and assembled necessary data to be included in web publications.
Case Worker: California Service Center (October 1991 to July 1996), Full Time.
--Managed case workloads for clients who asked for processing immigration paperwork. Worked with attorneys specialized on immigration issues. Filed cases to Immigration and Naturalization Service through attorneys. Managed case files for clients applying food stamps, social security disability and retirement benefits, Medicare, medical, and other social services as required. Performed role to serve clients who needed representation in small claims court procedure, divorce, marriage certificate filing, public notary, simple tax reports, and other errands as requested. Provided translations and interpretation as needed.
SKILLS /AWARDS/ EXPERIENCE
Journalism Excellency Award from Los Angeles City College Collegian (June, 2012), Math Award from Academic Decathron Competition from Mt. Whitney High School (1986). Typing 55 WPM, Microsoft Word, Excel, Powerpoint, Accounting/Bookeeping (May 2012), Los Angeles Public Library Adult Literacy Center-English Tutor. Oriental Mission Church (1988)-English, Math, and Korean Tutor. Volunteer at Olive Crest child adoption agency at Bellflower. (2020), WDCT Radio, Korea Times & Korean Weekly Newspaper in Washington D.C.(2001-2003)