Customer Service El Paso

GUSTAVO VALLES JR.

915-***-**** *************@*****.*** El Paso, TX 79907

CAREER OBJECTIVE

Dependable professional with 9 years of experience in inventory management, reliable customer service, and heavy machinery operations. Highly motivated individual seeking a company I can showcase my experience and education to help the company meet and surpass its goals. Proactive team player with strong communication, time management, and problem-solving skills to ensure efficient workflow and customer satisfaction.

WORK EXPERIENCE

Core & Warranty Department DOGGET FREIGHTLINER 2022- 2025

Manage and track all used Freightliner truck parts returned by customers from multiple truck stop locations in El Paso, TX, and Las Cruces, NM

Prepare and generate Bills of Lading (BOLs) and shipping labels for returns to vendors

Conduct detailed inspections of core truck parts to assess damage and determine eligibility for remanufacturing

Warehouse Inventory Specialist AMAZON FUFILLMENT CENTER 2021 - 2022

Updated and maintained daily inventory records; ensured accurate stock levels

Stocked items efficiently to meet operational demands

Troubleshot conveyor machines to ensure smooth product flow and reduce downtime

Warehouse Driver HABITAT FOR HUMANITY 2021 – 2021

Collected donations from residential and commercial locations

Maintained cleanliness and organization of warehouse resale space

Transported and handled heavy inventory such as furniture and building materials

Merchandiser BEST BUY 2017 – 2018

Installed new electronic displays, including TVs, appliances, and computers

Managed merchandise stocking and maintained inventory accuracy

Installer Technician VIVINT SMART HOMES 2017 – 2017

Installed home security cameras and smart devices in residential areas

Traveled across the city to fulfill installation service requests

Grocery Clerk SPROUTS FARMERS MARKET 2016-2017

Unloaded shipments and stocked grocery and food items

Delivered quality customer service and maintained daily inventory control

Provided support to other departments as needed

EDUCATION

Certificate in Advanced Welding Technology Western Technical College Expected Graduation: 02/2026

High School Diploma

SKILLS

Forklift operator

Freight management

Power tool operator

Time management

Leadership

Basic computer skills

Planogramming

Adaptability

Delivery Driver

Critical thinking skills

Heavy Machinery Operator

Attention to Detail

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