Pharmacy Technician El Paso
Resume:
Edith
Gamez
El PASO, TEXAS *****
W: **********@*****.***
Skills
• Insurance reconciliation
• Prescription Filling
• Workflow Optimization
• Billing support
• Professionalism
Pharmacy Software
Proficiency
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• Organizational Skills
• Stress Management
• Telephone Etiquette
Professional Summary
Diligent Pharmacy Technician offers demonstrated skills in prescription fulfillment and insurance billing. Promotes loyalty by satisfying customers with friendly, personalized service. Adheres to regulatory requirements to protect inventory and mitigate risk.
Experience
Genoa Healthcare El Paso, Texas
November 2015 - Current
Pharmacy Technician/Sr Pharmacy Care Coordinator
Plans, prioritizes, organizes, and completes work to meet established objectives.
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Anticipates customer needs and proactively identifies new solutions to problems.
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Consult with and coordinate initial setup and on-going treatment plan for specialty drug patients, including DUR'S, co-pay assistance, scheduling Pharmacist consultations, and liaison with provider offices on labs, refill orders and/or prior authorizations.
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Discuss with patients life issues affecting medication adherence and provide advice on improving drug regimen compliance.
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• May outreach to providers on suspected medication abuse situations. Work closely with providers, nurses, caseworkers and pharmacy staff to ensure patient has refills and they are being filled at an orderly time.
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Walgreens El Paso, Texas
November 2002 - March 2021
Pharmacy Technician
• Contacted clinics or physicians to request patient prescription refills.
• Entered orders in computer system for refills.
• Ran reports, checked data and resolved discrepancies to manage records. Filled bottles or packaging with measured medication amounts manually or mechanically.
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• Labeled prescription drug containers following specifications. Resolved account issues and prescription problems via telephone and at counter.
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• Called insurance companies to determine prescription cost. Completed necessary documentation for pharmacy operations, including logs and reports.
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Answered phone calls from patients, doctors, and insurance companies regarding prescription inquiries.
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Coordinated with insurance providers to resolve billing issues for patients' prescriptions.
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• Processed insurance claims for patient medication. Education
December 2025
Associate in Arts (A.A.)
El Paso Community College, El Paso, Texas
November 2002
Pharmacy Technician
Career Centers of Texas, El Paso, Texas
September 2001
Diploma - GED
Dona Ana Community College, Sunland Park N.M.
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