Operations Analyst Intelligence

Robert Butler

**********@*****.*** • 301-***-**** • Washington, D.C.

SUMMARY

Dynamic Operations Analyst with over 8 years of experience in intelligence analysis and operational oversight. Expert in risk assessment, incident response coordination, and stakeholder engagement, specializing in security information sharing. Achieved significant improvements in operational efficiency by crafting comprehensive intelligence products and conducting in-depth analysis of threats. Proven track record of enhancing collaboration between diverse sectors to support national security initiatives. Committed to leveraging analytical skills and experience to drive operational excellence at prospective employers. EXPERIENCE

Electricity Information Sharing and Analysis Center (E-ISAC), Intelligence Analyst/Senior Manager (Acting), Watch Operations

Jan 2020 - Nov 2024

Facilitated E-ISAC member reporting, outreach, incident reporting, and information sharing. Trained multiple onboarding team members on the monitoring and analysis of cyber and physical risks, membership engagement, and events related to the electricity sector.

Developed and maintained Watch Operations Team production, incorporating the E-ISAC Daily Report and various response processes and procedures.

Shared critical cyber and physical information with security partners across diverse sectors. Analyzed physical and cyber threats and vulnerabilities, delivering timely and actionable intelligence. Directed the Watch Operations team, overseeing continuous 24/7 monitoring and analysis of both cyber and physical risks. Coordinated and led E-ISAC's incident response initiatives, including the Crisis Action Plan (CAP), Critical Broadcast Call (CBP), and All Points Bulletin (APB).

Crafted intelligence products to optimize the workflow of the Watch Operations team. Researched and acquired data and information from automated and manual resources and network databases, supporting E- ISAC analytic teams.

Monitored events impacting national and international security. Collaborated with other E-ISAC analytical teams to generate and disseminate situational awareness reports for international and external stakeholders.

Participated in training exercises conducted by E-ISAC, NERC, government agencies, and other key stakeholder groups. Managed customer relationships and shared relevant information with appropriate stakeholders, addressing various issues affecting member collaboration.

Served as the principal operational contact for the E-ISAC, liaising with asset owners and operators, other sector ISACs, and federal, state, and local government agencies.

Conducted in-depth open-source information collection to support intelligence efforts. Metropolitan Police Department, Criminal Research Specialist Aug 2016 - Jan 2020

Collected, evaluated, organized, and synthesized information to detect and identify criminal activities. Conducted research and prioritized vital information from numerous automated and manual resources, supporting specified criminal investigations.

Composed detailed investigative reports, incorporating both quantitative and qualitative analyses of major felony and security activities in the District of Columbia.

Organized and participated in the Robbery Task Force, effectively detecting and deterring robbery patterns throughout the District.

Collaborated with tactical and investigative analysts, providing assessments on anticipated trends in security and crime to aid in the development and planning of field operations.

Presented findings to senior leadership through written and verbal briefings. Maintained professional communication and courtesy with external Department stakeholders and partners. Executed complex preliminary investigations efficiently and in a timely manner. Conducted thorough background investigations on individuals of interest involved in high-level crimes. HIDTA (High Intensity Drug Trafficking Area), Intelligence Analyst Nov 2014 - Jan 2016

Analyzed telephone toll data, Dialed Number Recorders, and voice intercepts to extract actionable intelligence. Evaluated RX records of patients involved in doctor shopping, identifying suspicious patterns. Examined data from appointment books seized from physicians prescribing illegal pharmaceuticals, generating comprehensive investigation reports detailing patterns and payment methods related to illegal patient billing. Robert Butler - page 1 of 2

Prepared subpoenas and assisted in the formulation of affidavits for court-authorized wiretaps (Title III). Produced insightful charts and graphs for Grand Jury and trial presentations using i2 Analyst Notebook, Pen-Link, and spreadsheets.

Compiled detailed reports of investigations to document analyses conducted. Generated actionable leads based on comprehensive analysis of collected intelligence. Assessed documentary evidence collected from search warrants, subpoenas, and court orders. Delivered oral and written intelligence briefings to stakeholders. Supported investigations focused on traffickers' internet use for illicit activities. Participated in debriefings of confidential sources and defendants. Consolidated intelligence reports and data to bolster drug law enforcement investigations. Reviewed and evaluated all available intelligence regarding assigned areas or topics. Charles County Sheriff's Office, Criminal Drug Analyst, Narcotics Enforcement Section (Internship) May 2012 - Aug 2012

Downloaded Dialed Number Recorders (DNRs) and imported data into Pen-Link. Cleaned subpoenaed call detail records and integrated data into Pen-Link. Identified cell phone users by querying multiple secure online databases and thoroughly evaluating the obtained information. Detected suspected drug sources of supply through detailed analysis. Corroborated witness testimonies with telephone calling data through meticulous comparison. Executed telephone toll analyses and created association charts to illustrate relationships. Learned to read and interpret cell site data obtained from major cellular providers through subpoenas. Maintained and enhanced an internal database within Pen-Link, containing contact information extracted from seized cell phones. Assisted in developing probable cause for Title III Wiretap investigations. EDUCATION

University of Maryland

B.A. • Criminal Justice/Criminology • 2006 - Dec 2010 SKILLS

Microsoft Teams • LexisNexis • Criminal Investigations • Accurint • Microsoft Office • Law Enforcement • Intelligence • Presentation Skills • Communication • Self-Motivation Robert Butler - page 2 of 2

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