Ismael L.Chagoya
***** *** ****** ** ****** TX **748
512-***-**** Email:**************@*****.***
EDUCATION
Graduate Austin Business College Business Office Specialist SUMMARY OF QUALIFICAITONS
● MS Office Suite
● Compose and type correspondence
● Dictation and minutes
● Type 40 wpm
● Fluent in English and Spanish
● Records Management
● 10-key/Data Entry
● Machine transcription
EXPERIENCE
2005 – 2007 Austin Travis County Mental Health and Austin,TX Office Specialist
● Answer and direct phone calls on multi-line phone takes and relays accurate messages.Provides information to telephone callers or transfers calls to appropriate personnel
● Heavy filing and records management
● Organize filing system,file document
● Manage and respond to heavy fax correspondence
● Logs phone calls and visitors.
● Courteously greets and receives the public.
2001-Present Environmental Safety Services Austin,TX Administrative Assistant
● Answered telephones,directed calls,and took messages.
● Maintained and updated filing,inventory,mailing,and database systems
● Communicated with customers,employees,and other individuals to answer questions, disseminate or explain information,and address complaints.
● Opened,sorted,and routed incoming mail,answer correspondence,and prepared outgoing mail.
● Compile,copy,sort,and file records of office activities,business transactions,and other activities.
● Compute,recorded,and proofread data and other information,such as records or reports.
● Complete work schedules,manage calendars,and arrange appointments.
● Review files,records,and other documents to obtain information to respond to requests. 2000 – 2001 Champs Sports Austin,TX
● Sales Associate
● Stocking
● Receiving
● Answer phones
Ismael L.Chagoya
11406 Jim Thorpe Ln Austin TX 78748
512-***-**** Email:**************@*****.***
2001-2002 Academy Sports Austin,TX
● Sales Associate
● Stocking
● Receiving
● Answer phones
2007-2008 USA MCO Austin,TX
● In charge of medical files
● Mulitiline Phone
● Insurance Updates
2015-Current Allied Universal Security Austin,TX
● Security Guard
● Help customers with kiosk
● Help customers sign in
Volunteer Work
Meals on Wheels San Francisco Javier Catholic Church References
Joey Lopez
Owner -Environmental Safety Services
Linda Saidla
Supervisor-USA MCO
LaNetrice Myart
Supervisor-USA MCO
Stephen Losiewicz
Allied Universal Supervisor
Ismael L.Chagoya
11406 Jim Thorpe Ln Austin TX 78748
512-***-**** Email:**************@*****.***
References
Daniel Hutlock
Allied Universal Supervisor