Customer Service Data Entry

Tagiamoy Black

1-876-***-**** *********@*****.*** St. Ann JA

SUMMARY

Dedicated Individual with a passion and strong skills in Office Management, Customer Service and Client Engagement. Committed to enhancing organization efficiency and delivering exceptional service in a dynamic environment SKILLS

Scheduling and Appointment Management

Data Entry and Document Management

Client Engagement

Proficient in Microsoft Office Suite

Strong Verbal and Written Communication Skills

Customer Service Excellence

Multitasking and Time Management

Patient scheduling

Data entry

Customer service

Client communication

EXPERIENCE

Business Administration Heart Trainee, Brown's Town Health Centre, June 2024-Current Brown's Town, St. Ann

Coordinating patient appointments and managing medical records for efficient Healthcare delivery Assisting healthcare professional with administrative support Delivering health education sessions focused on patient wellness and preventative care Handling data entry for health records and administrative systems Worked alongside senior team members to learn related job tasks and roles. Developed essential skills and techniques through diligent practice. Assistant, Bliss Spa, September 2023-January 2024

St.Ann's Bay, St. Ann

Scheduled client appointments, ensuring smooth daily operations Answered phone calls, addressed client inquiries and provided exceptional customer service Maintained and ensured a smooth workflow in daily operations EDUCATION AND TRAINING

Customer Service Training, Giscombe Training And Recruitment Center, St.Ann's Bay March 2024 3 Cape Subjects Obtaining Distinctions, York Castle Sixth Form Program, Brown's Town, St. Ann June 2023 High School

CSEC subjects including Mathematics and English A &B, Westwood High School, June 2022 Obtained 8 CSEC subjects including Mathematics and English A &B REFERENCE

Mrs. Brown Thomas, Current Supervisor 1-876-***-**** Mr. Kevin Henry, Senior Records Clerk 1-876-***-****