Customer Service M A
Resume:
David J. Bishop
Anything worth doing, is worth overdoing.
San Antonio, TX
**********@*****.***
I am more than comfortable working alone if necessary or if it comes to blue/white collar duty.. I’m an extremely hard working individual who ensures that the job is done quickly, effectively, and satisfactory. I’m a great communicator and can get along with anyone. My personal opinion of my weakness would be (and not to sound cliché) but taking work very seriously. I feel making the company money and doing the job right the first time makes more sense then costing the company money and having to redo a job that should have been closed out days earlier, that’s how to advance in most industries which is what I’m all about.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Handyman
Dave’s does it - San Antonio, TX
December 2022 to Present
Travel and handy work for homes including plumbing, irrigation, carpentry, flooring, pressure washing, and lawn care
Upper and Lower Bay Technician
Jiffy Lube - MC LLC - San Antonio, TX
February 2023 to March 2024
Customer service, sales, greeting’s, and any and all maintenance from oil changes, A&C filter replacement, tire rotation, thermostat change and coolant flushed, differential fluid drain and fill, transmission flush, headlight restoration, brake bleeding, diagnostic tests, fuse/relay changes, battery testing, shop cleaning and detail, proper call- out’s to technician, refrigerant top off, windshield wiper replacement, and once again customer service and SATISFACTION and crew/customer safety while in the bay’s.
Sports coordinator for Special Olympics
Safire Rehabilitation of Northtowns LLC - San Antonio, TX February 2022 to June 2023
I was blessed with the opportunity to play sports set up little Olympic Games and trials and all around just be a listening and understanding ear for about 70 to 90 clients daily as well as arts and crafts, movies, and setting up meal times and field trips. Lots of our clients go on to the Special Olympics and get to compete which was our main goal. to keep them happy and as active as possible with dedication, determination and self-discipline along with self affirmations. In the mornings I would set up a guided meditation along with some yoga for those who had volunteered to join me starting off our day as best as possible possible there was quite a bit of aggressive behavior at times, but our staff members, including myself were always able to find a healthy solution for both parties. I genuinely enjoy helping others because that’s my own personal rehabilitation. If I can make at least one person smile a day then I have accomplished my goal before racking out at night.
In Home Caregiver
Shine On Group Home’s - San Antonio, TX
July 2022 to April 2023
Live in staff member with 2-3 clients where I would cook 3 square meals daily that for every clients diet and health recommendations. Took day trips to various places and errands wherever they may have needed to go including to work for the one capable. Medication distribution and documentation as well as keeping an over all clean living environment and a family surrounding home. I would also travel to other homes when one of our staff members may have been sick or taking personal time so I built a very good rapport with every client with shine on and still to this day talk with them:) Mental Health Technician
Brookhaven Hospital - Tulsa, OK
March 2020 to August 2022
Working with and motivating clients who have sadly gone through a traumatic brain injury some of which are bedridden and some who are still suffering impulsively with emotional damage. Out of 115 clients daily other techs and I would ensure they are fed, get exercise, and genuinely have as best of a time as they can considering their day to day life struggles. Crew Leader
Timber Tech - Schertz, TX
May 2016 to June 2020
Ran a 4 man crew from the warehouse to various job sites ensuring quality work and mass production quota meets requirement along with ensuring OSHA compliance and crew safety. Environmental Services
Altera Pest Control - San Antonio, TX
January 2014 to September 2016
Any and all needs whether it’s setting rat traps in attics, to basic ant, spider, wasp nests, as well as interior flea treatments and base board spray. German, Oriental, and American cockroach infestation service. Getting along with customers and developing trust and understanding with various individuals and families running up to 20-25 appointments a day. Exterior services spraying chemical 3 feet up and 3 feet out around household or commercial residence, granules for ants front and back yard, weep hole filtering using copper mesh, powder treatment along window seals and holes to keep ants and other critters out, daily logging for clients and occasional sales from a neighbor seeing my work first hand. Precast Construction
Eagle Erectors - Schertz, TX
March 2012 to February 2016
Signal and guide cranes driving with loaded trailer to numerous job sites from Texas to Louisiana along with rigging hollow core flooring and walls for apartments, homes, parking garages and hotels. Crane assembly and disassembly, rebar tying, bracing walls, mandatory OSHA meetings at most job sites, and getting along/ working with other crews like electricians, carpenters, and occasionally managing day laborers. Even extending to building hurricane proof homes along the coast. Education
College in Psychology
June 2022 to Present
Skills
• Mechanical knowledge
• Hand tools
• Power tools
• Frame carpentry
• Construction
• Rebar installation
• Supervising experience
• Customer relationship management
• Team management
• Hand tools
• Power tools
• Electrical experience
• Automotive repair
• Communication skills
• Organizational skills
• Customer service
• Driving
• Plumbing
• Construction
• Carpentry
• Maintenance
• Facilities maintenance
• Electrical systems
• Mechanical knowledge
• Customer relationship management
• Relationship management
• Team management
• Supervising experience
• Mental health counseling
• Social work
• Auto Restoration
• Automotive Diagnostics
Certifications and Licenses
Driver's License
First Aid Certification
Assessments
Mechanical knowledge — Proficient
March 2024
Understanding and applying mechanical concepts and processes Full results: Proficient
Basic maintenance and repair — Proficient
March 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient March 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Automotive maintenance — Proficient
April 2024
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Construction safety — Proficient
April 2024
Using safe practices while on a construction site
Full results: Proficient
Sales skills — Proficient
April 2024
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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