Social Media Administrative Support
Resume:
Nakysha V. Hawkins
Washington, DC 20020
*******.********@*****.***
Objective
Dedicated and resourceful professional with extensive experience in safety, education, and administrative support roles. Proven ability to ensure safety and security in diverse settings, provide specialized academic assistance to students with unique needs, and manage sensitive data efficiently. Skilled in fostering positive learning environments, communicating effectively with individuals across various backgrounds, and maintaining organization in fast-paced environments. Known for strong attention to detail, effective problem-solving, and a commitment to supporting both individual and team objectives. Adept at collaborating with colleagues and stakeholders to achieve goals and enhance overall performance. Looking to contribute my expertise to a dynamic organization.
Education
Livingstone College, Salisbury, N.C. (Fall 2014- Spring 2016)
Early Childhood Education
Friendship Collegiate Academy, Washington, D.C. (June 2010- June 2014)
High School Diploma
Work Experience
Allied Universal Services
Security July 2024 - February 2025
•Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
•Respond to incidents and critical situations in a calm, problem solving manner
•Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary.
Pepco - CCI (Contract Callers Inc.)
Field Technician October 2022 - July 2024
•Working precisely in the field. Checking customers accounts to see the current status.
•Targeting goals the company set in place for all technicians. Completing 50 orders daily.
•Promptly inputting data on tough books.
•Disconnections to customers with outstanding bills. If possible connect with customer
Friendship C.A.R.E.S Washington, D.C.
Group Leader Assistance, September 2021-May 2022
•Assisted in managing the after-school program for PreK3-PreK4 children, helping them with academic enrichment and personal development activities.
•Supervised the classroom, ensuring the safety and well-being of all children during activities.
•Facilitated the academic and enrichment curriculum prescribed by the program, fostering a positive and structured learning environment.
•Managed daily attendance, ensuring all children were accounted for and arrived on time.
•Helped maintain a neat and organized classroom environment, ensuring that educational materials and supplies were readily available.
•Supervised and ensured the safety of children during all activities, including outdoor play and classroom lessons.
•Supported the development of good personal hygiene habits among children, providing guidance when needed.
Armstrong Elementary & Middle School, Washington, D.C.
Dedicated Aide, January 2020-May 2022
•Supported the creation and maintenance of environments and instructional opportunities tailored to the needs of diverse learners.
•Worked directly with students to provide individualized academic and behavioral support, focusing on helping them achieve their IEP (Individualized Education Program) goals.
•Consistently implemented behavioral strategies and academic interventions as outlined in students’ IEPs, ensuring compliance with educational standards.
•Collected and analyzed data from various sources, such as assessments and teacher observations, to evaluate students’ progress and instructional needs.
•Maintained detailed records of students' academic performance and behavior, ensuring accurate documentation for reporting and follow-ups.
•Communicated regularly with classroom teachers, service providers, and families to update them on student progress and challenges.
•Helped to create and maintain a clean, safe, and engaging center-based classroom that encouraged exploration and complex play for children with special needs.
•Collaborated with the teaching team to assess and modify instructional strategies based on feedback, aiming to improve learning outcomes.
Harris Teeter, Washington, D.C.
Cashier, December 2018- January 2020
•Take Excellent care of our customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.
•Follow correct bagging procedures, and provide carryout and parcel pickup service.
•Deal with problems involving a few concrete variables in standardized situations.
•Operate systems by providing customers with quick and fast reliable service.
•Properly sanitized front end station. Maintaining an organized area to ensure clean safety measurements for customers.
Personnel Results, Largo, M.D.
Data Entry, July 2016-July 2019
•Managed recruitment data entry for nursing staff, maintaining accurate and up-to-date records of applicants and hires.
•Collected and entered sensitive medical patient data into company systems, ensuring compliance with confidentiality and HIPAA regulations.
•Assisted in gathering and verifying insurance information for medical patients, ensuring accurate documentation for billing and insurance processing.
•Provided support in administrative functions by maintaining and organizing records, assisting with scheduling, and responding to inquiries.
Department of Transportation Washington, D.C.
Admin Support, June 2015- August 2016
•Provided administrative support services to the office, primarily using Microsoft Word, Excel, and other tools to assist with data management and communication.
•Managed and updated spreadsheets containing inventory and logistical data, ensuring all information was accurate and up to date.
•Organized and filed documents based on established criteria, ensuring that files were easily accessible and well-maintained.
•Assisted with general office tasks, such as answering phone calls, responding to emails, and preparing correspondence for distribution.
Summer Youth Employment Program Washington, D.C.
Summer Bridge Peer Counselor, June 2011- August 2014
•Assisted teachers with Creative Writing sessions, helping students develop their writing skills through engaging activities and assignments.
•Developed lesson plans for Intensive Reading Prep, focusing on improving reading comprehension and vocabulary for students preparing for high school.
•Facilitated weekly study sessions for Summer Bridge students, providing support in areas like writing, reading, and math.
•Graded placement tests and essays using assigned rubrics, providing constructive feedback to help students improve their skills.
•Restructured the summer curriculum for incoming 9th-grade students, adapting content to meet their academic needs and ensuring a smooth transition to high school.
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